IPhone 6 s - Touch ID does not
After I updated my 6 iPhone to iOS 9.3.3 my ID Touch stop working. I already deleted my fingerprints, and again when I try to add it shows me the message below the screenshot. "Unable to complete the installation ID Touch. Please go back and try again. ».
Right now I can't unlock it using the contact ID.... Help here!
First, try a forced reboot. Hold down the Home and Sleep/Wake buttons at the same time for about 15 seconds, until the Apple logo appears. You won't lose anything.
Then try the steps here to see if they help:
Use the ID Touch on iPhone and iPad - Apple Support
Tags: iPhone
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The following information is taken from the HT201406 of the Apple KB article:
If the screen of your iPhone, iPad or iPod touch does not respond to touch
If your touch screen responds slowly, inconsistently, or not responding at all, follow these steps.
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Thank you for reaching out to the Community Support from Apple. I know how it is important to follow your alerts, and I want to help you get your work again.
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Yalcin davrandi wrote:
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