IPhone 64 GB 6s shows only 12 GB total capacity

I just got a new iPhone 64 GB 6 s last week. However, when I look at the about section in settings, it says that the total capacity is only 12 GB. I checked the product description to ensure it is listed as 64 GB and checked the model number that evokes as a 64 GB. Any ideas as to how this can be corrected? I reset all my settings, but that has not changed anything.

Have you tried to plug into iTunes to see what is reported here? This total power is what you would find on a 16 GB device. Restore you this device from a backup of an old device? When you say that you have received a new device, it is an alternative service, or ordered a new from somewhere?

Tags: iPhone

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