IPhone 6plus connect / sync iTunes

I have the latest version of the updates on my iPhone and iTunes, but when I plug it in, it does not record even on iTunes. It doesn't show on my computer as a media device. How can I fix it? I've never had this problem with any of my previous iphones

Hello ChocolateGenie,

Thank you for using communities of Apple Support.

I understand that your iPhone is not recognized in iTunes on your Windows PC.  In order to get this situation resolved, I suggest that you go through the troubleshooting steps described in the article of support below.

If iTunes does not recognize your iPhone, iPad, or iPod

Take care.

Tags: iTunes

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