IPhone 7 call log missing

Hi, I noticed for the upgrade of iphone6 that now when I get a missed call that does not appear in the call logging so I have no idea its been missed. How can I get this working again?

Hi there, ste_richards!

Thank you for joining the communities Support from Apple! It seems that you are having problems with the app phone on your iPhone. I know how it is important to be sure you see what calls are missed at any time. First of all, don't forget when you look in the phone application when you are in the log of recent calls, choose ' All'. Then, check out this article with the steps to restart your iPad, iPhone or iPod touch.

The next thing you might want to try going in settings of the iPhone, then the general and reset. Once there, tap reset all settings. This will reset the settings of the iPhone, but does not erase personal information such as pictures, music or contacts. However, it will remove a connection Wi - Fi and VPN settings, so do not forget, you have these settings and passwords ready for iPhone upward starting.

If this does not work, it would be a good idea to make sure that there is not a problem of software as the cause of this for you.

  1. Read this article to know the steps for backing up your iPhone, iPad, and iPod touch.
  2. Use this article for steps to use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings.
  3. Once this done, set the phone like new and the phone to see if the issue is still being tested. Follow this link to restore your iPhone, iPad or iPod touch from a backup

See you soon!

Tags: iPhone

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