iPhone backup

Hi guys

I had to backup my iPhone with iTunes on my mac and when I restored the backup didn't get my apps, photos, my messages and settings just music and towing apps that I installed with iTunes...

I don't know why, it is possible to find my apps and their white veil of data download again from the App Store and my setting and the other?

Please help... tnx

Hi raouf.e,

Thanks for joining us in the communities of Support from Apple. I understand that you have had difficulties with restoring a backup on your iPhone and did not save all the data you expect. I know it's nice to be able to easily revert to a previous state, so I'm happy to provide advice for this.

From what you described, it seems that simply synchronize this music and these applications for your iPhone, rather than restoring a backup you can have.

How to restore your iPhone from iTunes backup:

  1. Open iTunes on Mac or PC that you used to back up your device.
  2. Connect your device to your computer with a USB cable. If a message asks you to Trust This Computer or device password, follow the steps on the screen. If you have forgotten your password, get help.
  3. Select your iPhone, iPad or iPod touch when it appears in iTunes. If your device does not appear in iTunes, know what to do.
  4. Select Restore backup in iTunes. If a message indicates that the software of your iOS device is too old, know what to do.
  5. Look at the date and the size of each backup and choose the most relevant.
  6. Click on restore and wait for the time of the restoration to the end. If requested, enter the password for your encrypted backup.
  7. Keep your device connected after it restarts and wait that it synchronize with your computer. You can disconnect once the synchronization is complete.

Restore your iPhone, iPad or iPod touch from a backup

I hope this helps to clarify things, Bravo!

Tags: iPhone

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