iPhone malfunction

iPhone 6 past random screens without me touching the digitizer

Looks like a bad touch screen. Make an appointment at the genius bar.

Tags: iPhone

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    Try a forced reboot. This sometimes helps heal odd unexplained issues. No data is lost during this procedure. Hold on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.

    Realizing that you will have to wait a while to see if it happens again, just make sure that you have all the bases covered such as checking the settings > general > Date & time, make sure that the time is correct and the value automatically and the time zone is correct.

    One final thought, what happens with built in correct clock app? There are a lot of apps/wake-up in the App Store, so it's another app behaves badly, you might want to delete it and download it again.

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    Hi okbug1,

    Thank you for your question. Have you tried to restore your phone?

    Here's what you need to do.

    • Connect your iPhone to your computer and back up all the content on your iPhone.
    • Restoring iPhone. (You will find the button restore in iTunes homepage once you connect iPhone in)
    • Follow the steps on your computer screen.
    • Once the iPhone was restored, sign in using your credentials to iCloud and click on restore from a backup.

    I hope this helps!

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  • iPhone 6 Mute Switch malfunction

    Recently, I had a problem with the "secret" key on my iPhone 6. When I have my phone cut (the fine button clicks), the phone will switch at the back of the mute in the volume on when to touch the switch. I have to give the phone a little tap so that he could remain silent. The vibrator switches each time as well. On the fact the GUI for the mute and volume.

    My question is, this question would be more likely to be resolved by replacing the button real "secret" button or volume control cable?

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    Thank you

    Make an appointment at the genius bar. If you try to fix it yourself, you will render the phone completely unbearable.

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    I don't know what the cause of the problem. Any help will be appreciated.

    He has worked in the past and now could not or never worked?

    Apple routers can sometimes decide autonomously switch to bridge mode. If your cable modem is not a router, you MUST have the apple router... TC in your case DHCP and NAT mode.

    If you have not done before you reset the TC at the factory and re-do the installation. Here are my recommendations.

    Universal factory reset

    Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

    NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

    The installer the TC.

    Then redo the configuration of the computer that you want to use for TM using Airport utility.

    1. the use of very short names... NO APPLE RECOMMENDED names. Without the space and pure alphanumeric characters.

    for example TCgen5 for the base station and the name of the TCwifi wireless.

    If the wireless is still an issue defined wireless names like TC24ghz and assigned the 5 GHz other name... eg.TC5ghz.

    Finally, use fixed channels in 2.4 ghz... try 11, 9 and 6, in that order.

    (leave the security for a few minutes and see if that makes a difference).

    For iphone and TV with problems in your Setup program ensure that the TC is NAT and DHCP... try to use a different such as google public DNS 8.8.8.8 and 8.8.4.4

    2. use all passwords also consistent with 1. but maybe a little longer. IE 8 and 20 characters of mixed cases and numbers... no alphanumeric non-caracteres.

    ** 3. If the TC is router, you can ignore this point. It is only a problem when the TC is bridged.

    If ensure that the TC is always the same IP address... you will need to do this on the main router using a dhcp reservation... or a bit more complex setup by using the static IP address in the TC.

    Ignore this point if you don't understand it... after the return if you drop questions.

    4. be sure that IPv6 is set correctly in the computer. IE link-local only for ethernet or wireless depending on whether you are using. Car is not good enough.

    Tell us which modem cable, you have, make and model please?

    The TC has problems with some popular brands... one of the SB series a modem port is malfunctioning.

  • Ghost of flickering on screen iPhone 6 more

    The screen of my iPhone more 6a started flashing today. A white stripe appears next to the camera and random pushes and disappears. It makes the untouchable screen. I can't open an application or to scroll. After restarting the flickering comes back, apparently at random. He began also to opening apps randomly and clicking within applications on things.

    I have not dropped the phone and it's not been in the water. When it happened first, I did an update software iOS 9.3.4 and a reset, it is always the case. Phone is out of warranty and not under AppleCare. I have nothing to the phone to malfunction, so I don't think it's my fault.

    This seems to be one problem for others when I search online. Apple is aware of this? Are there patches? Is this a hardware problem?

    Fortunately, there is an easy way to fix the iPhone 6, more the drop frame issues as long you're ready to make a compromise. By going to settings-> general-> accessibility-> increase contrast-> reduce transparency and light transparency reduced, you will be able to make your iPhone 6 more like butter smooth as it was before.

  • iPhone 5 c will not charge via USB on the laptop?

    Hi all.

    I have an iPhone 5 c and as about a week ago, does not charge via the USB port on my laptop. He sees very well in my wall sockets and Sockets USB as well, but not in my laptop. I have an Acer laptop running Windows 7. Windows is up to date, iTunes has the latest version installed. Whenever I plug in my phone, one of the following conditions occurs:

    (1) does not have

    (2) noise "plugged" USB lights, the window on the lower right, tell that a USB device has malfunctioned

    (3) (rarely) of phone calls after I tried several things

    What happened is I would plug my phone, she would charge via USB, iTunes opens automatically, and "trust to this computer" popup would come on my phone if I had unlocked it. None of this is happening now. I did the following to try to remedy:

    (1) power cord iPhone replaced (it was time for a new anyway)

    (2) uninstalled and reinstalled iTunes

    (3) restart computer and phone probably 29856 times

    (4) device Manager... nothing comes up at all, not even the unknown device. RARELY the unknown device comes up, then I get a "Code 10: this device cannot start" error, but it is * in a handbasket just trying to get to THIS point! and IF I do what they say to do to correct a code 10 (uninstall all USB and restart the computer, then USB devices hook to the top one at a time), so I'm now at my problem of a communication that don't meet pluse between my phone and PC

    5) tried to the registry editor, but not "upper filters" option rises

    (6) virtually every other option on this thread of 5 pages iphone not recognized by Windows 7

    Help, please?

    The USB port of your laptop does not provide sufficient power to recharge the phone. It is a hardware problem with your laptop, not the phone.

  • iPhone 6 more insensitive and dysfunction

    My iPhone is a bit more than 1 year (2 months after the warranty) and malfunctioning. It will zoom in/out on its future, insensitive and opening and closing apps on its own. The 'genius' apple bar me has either buy a new phone or to have the fixed screen. I've read from others that the replacement of the screen does not work. Its a defect in the product that the customer is supposed to pay for! I think it's funny how this malfunction occurs almost a year of possession for myself and other iPhone 6 as well as owners. Think its time to give up apple products. Their innovation and quality give way to profits.

    I have the same problem, (6plus iPhone, iOS 9.2) and with a line of white hop on top of the screen sometimes.  my phone is spent a month of warranty

  • After that app is on standby... can I delete the iPhone

    I downloaded some apps for my watch.  Installed correctly.  I really don't need the application parent on my phone.  It is necessary to keep those on the iPhone or I can remove them, but they remain on my watch?

    Thank you.

    Depends - some applications need the parent application to work properly - I would just go ahead and delete it turned off the phone you should not - case of malfunction of the watch app - you can always reinstall the phone application

    (1094)

  • iPhone 6 worst silent switch operation after iOS 9.2

    Hello

    After I updated my iPhone 6 more iOS 9.2, the silent switch began to malfunction.

    When it is in the normal position, it's alright.

    When I switch to the silent position, the phone starts to alternate between sound and mute mode randomly. When it is in silent mode and you put in your pocket, you feel it vibrates randomly, and you think that's a message or other notification, but it's the phone vibrates without cause.

    Can someone give some advice? It is a bug of software due to the iOS 9.2 or is this a hardware problem?

    Thanks in advance,

    Muriel

    The "secret" key is a piece of hardware, problems with it would be a hardware error. You get a deal on the phone who may interfere with the switch? You can go through the steps of troubleshooting of the user if you want, or you can make an appointment at the Genius Bar to the nearest Apple store or authorized Service Provider Apple to have the Unit looked at.

  • Why am I suddenly "USB not recognized, one of the devices USB has malfunctioned and Windows does not recognize"

    Hi all. If anyone out there in Cyber Land can solve this problem for me so I've personally you will issue an eight-pack of ice-cold beer (or a bottle of wine for the ladies lol)...

    I'll try not to waffle too guys, so here's...

    Right my PC running Windows XP. I also have itunes installed on my PC (I have an iphone 4). Upward until yesterday my iphone and itunes were working well, (once I plugged my iphone in the itunes USB port recognised that my iphone was plugged and synchronization was fine etc.).

    But now when I plug my iphone to PC to sync with itunes, I get a pop up box on the lower right part of the screen that reads... "USB not recognized one of the USB devices has malfunctioned, and Windows does not recognize."

    After visiting about 5 different sites now "Ways to solve this problem", believe it or not, I still have the problem bloody! :(

    A site proposed shutdown PC and unplug it from the power supply, then plug it back start-up and back... this as did not work!
    The other they say that I should go to Device Manager, uninstall all the USBs then restart... it did not work either.
    Tried a system restore
    Tried to reinstall itunes

    When I check the names USB in Device Manager, there is one who reads unknown device. I am literally pulling what's left of my hair now. I tried to solve this problem for almost 2 days now and still no joy. That's why no matter what input you guys would be very appreciated. I'm no PC Wizard, so please, don't think you're patronizing me if you break down things step by step for me.

    Thank you comrades, cordially, Freddy frustrated. :)

    Another said I should go to Device Manager, uninstall all the USBs and restart.

    Usually, this works... but can be very dangerous, unless you have a PS/2 keyboard.

    I also assume that you have tried all other USB ports on the computer. tried a verified USB device (for example, a flash drive) in the USB usually when you plug in your iPhone. and I tried your iPhone in another computer (I know it's rare for an error message Windows really means what he says, but sometimes the material lacks).

    Is the charge of the iPhone when it is connected to the USB port (I don't think)?  This happened to me recently, but a reboot fixed it.  I guess that that happened to you.

    I guess that you don't see the error messages in Device Manager or you must declare them.

    You can uninstall all USB devices that do not exist as follows:

    • Open a command prompt window (start > run > cmd > OK)
    • Enter the following command and press enter

    Set devmgr_show_nonpresent_devices = 1

    • Start the Device Manager by typing the following in the same command prompt window

    devmgmt.msc

    • In Device Manager, click the view menu and select "Show hidden devices".
    • You should see a category just after "Non-Plug and Play drivers" named "other devices."  Chances are that there will be a big exclamation yellow mark beside it.  When you expand the "other devices" you should see several non identified "USB devices."  Uninstall all this.
    • Reboot (with the iPhone NOT connected).
  • iPhone 5 Code 43 Windows has stopped this device because it has reported problems

    Then, only in the past few days windows can't recognize my iPhone when I plug it via USB, and so does not charge or sync with iTunes. When I open the Device Manager, it says that the iPhone is an "unknown device" and displays the error code 43 (windows has stopped this device because it has reported problems). According to my computer, the device has malfunctioned somehow and now will not work in any USB port on any computer in my house. In addition, he went up to this ceases to be able to charge through the outlet. I doubt it's the USB at the origin of the problem, but I am extremely frustrated and have gone through many hours trying to solve the problem without success. Help, please.

    Hello

    Welcome to the Microsoft community.

    I can understand that the windows computer is unable to recognize the iPhone 5 and when you try to check in the Device Manager it prompt the error "unknown device" with error code 43.

    This must be due to the problem with hardware drivers or a device in the system.

    The code 43 error means that Device Manager will stop a hardware device, because the material reported to Windows that is having some sort of problem not specified.

    I need some clarification from your end to refine the question.

    1. what security software is installed?

    2. don't you make changes to the computer before the show?

    3. the other recognized devices in the USB ports?

    In order to solve the problems in this regard, let us try these methods:

    Method 1. I suggest you to uninstall and reinstall the usb controllers to check the status.

    To remove and reinstall all USB controllers, follow these steps:

    1. Click Start, click Run, type sysdm.cpl in the Open box and then click OK.

    2. click on the hardware tab.

    3. click the Device Manager button.

    4. develop Bus USB controllers.

    5 right-click every device under the Bus USB controllers node and then click on uninstall to remove them one at a time.

    6. restart the computer and reinstall the USB controllers.

    7. connect the USB device and perform a test to ensure that the problem is solved.

    Method 2. Run the tool material and features.

    This built-in troubleshooting will attempt to identify the problem and then solve the problems. It checks common issues related to any installed device or hardware attached to your computer.

    1. click on Start , then click Control Panel.

    2. in the search box, type Troubleshooting, and then click Troubleshooting.

    3. under hardware and sound, click set up a device and follow the instructions on the screen.

    NOTE: If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    You can also refer to the below the Microsoft Help article:

    http://TechNet.Microsoft.com/en-us/library/cc725873 (v = WS.10) .aspx

    For more information, see the links:

    http://support.Apple.com/kb/TS1538

    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

    Hope he can answer all your questions. If the problem persists, let us know, we will be happy to help you.

    Thank you.

  • iPhone save personalized answering machine message

    I forgot to go to save answering machine message on my iPhone 5 s
    Please help thanks in advance

    Go to the telephone-voice mail-> greeting >

  • New iPhone than 7 to 8 hours time to call to life

    I got a new iPhone 7 more, ordered through Verizon, a few days ago. Yesterday, I noticed that she had 8 hours and 51 minutes of life call time, which is impossible.

    This phone has replaced my iPhone 6

    I have not configured this phone via an iPhone backup 6. I plug it into iTunes once for synchronization of music and iTunes did ask if I want to set it up as a new phone. I said yes.

    I use the same iTunes/iCloud account that I used on my old phone, however.

    My use in line with Verizon for this month is only 113 minutes, so this number is clearly wrong.

    Still, I have the old phone and looked at the number of hours of calls from life. It's much more than 24 hours, the new phone has not inherit the old phone number.

    DIDS, I get a phone used or defective?

    Very strange... no one here can say what has happened. I go back to Verizon and ask them. If it was me, I insist on getting a new phone... that one has been used somewhere.

    Barry

  • My iPhone 6 installed 10.0.2 stops when it gets to 40% of autonomy.  In addition, it seems to pass power WAY to fast with the new software.  Does anyone else have this problem?

    My iPhone 6 installed 10.0.2 stops when it gets to 40% of autonomy.  In addition, it seems to pass power WAY to fast with the new software.  Does anyone else have this problem?

    Hello brooksm549,
    Thank you for using communities of Apple Support.

    I got your message which, since updating your iPhone 6 to iOS 10.0.2 your iPhone stops when it is 40% and the power to empty very quickly. I understand your concern with the iPhone turn off and drains the battery. I recommend you to review the use of the battery to see what app contributes more to the battery drain. The following article will provide you with steps on how to check the use of the battery:

    On the use of the battery on your iPhone, iPad and iPod touch

    When you know about the soft uses more battery, you can change your settings in order to optimize the battery life:

    Maximize the life of the battery and battery life

    Best regards.

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