iPhone screen jump

Hi - I have a 64 MB, iOs 9.1 iPhone6 and the screen pops. I will open the phone or click on a random application and the screen will change to a screen where half upper is black and the application is on the bottom half.  The screen sometimes rocking back and forth for a few seconds, and sometimes he stays in place for a few seconds before returning to the full-screen application.  Any suggestion or help would be appreciated. Thank you!

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

If that doesn't work, restore your device to factory settings and check if the problem persists. Please note that this will delete the data on your device.

Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

If nothing is done, take your device at the Apple Store.

Tags: iPhone

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