IPod Nano/Greyed out music

Hi guys,.

So I use an Ipod Nano 4th generation, but when it comes to connect to ITunes it just will not work. I use Windows 10 and you just download the new ITunes.

My Ipod is recognized on ITunes, under devices but when I click on it to get my songs, they are all shaded with just a tick next to each song (there is no symbol in the left column, see below)

Basically, I want to solve this problem, so I can buy and add new music on my Ipod... How can I do this?

Thank you in advance,

Emma

Hi Emma,

Thank you for using communities Support from Apple. Judging by your post, I see that you are trying to sync music to your iPod nano, but faced difficulties. I know it's important to get your content on your devices, so I am pleased to provide you with advice for this.

Your screenshot shows notice what is currently on your iPod nano. Grey tracks are songs that are not in your iTunes library. All this is expected.

For good to sync your music to your iPod, see the steps detailed here:

Sync your iPhone, iPad or iPod touch with iTunes on your computer via a USB - Apple Support

If you want to have these songs in your iTunes library as well, and they were purchased with iTunes first, then follow the steps detailed here:

Redownload or transfer of your iTunes Store purchases from an iPhone, iPad or iPod to computer - Apple Support

I hope this helps to clarify things, Bravo!

Tags: iPod

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