IPv4 and IPv6 connectivity says no Internet access

My computer says that it has access to the internet but when I use a browser it does not work. Also Ipv4 and Ipv6 connectivity says no internet access, and at the launch of the troubleshooting, it indicates that the DNS server is not responding. So there are a lot of problems.

Hello

Internet works with IPv4.

I can't give a targeted response as you have not provided technical information on how you connect to the Internet and devices that are involveved.

In general.

Check the Device Manager for the entry of valid card of the wire.

http://www.ezlan.NET/Win7/net_dm.jpg

If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

Check network connections to make sure that you have a Local Area Connection icon/entry, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

http://www.ezlan.NET/Win7/net_connection_tcp.jpg

Connect you to the menu of the router from a work computer and make sure DHCP is on, and it is configured to assign IPs which can cover the number of computers that are connected (a bit more will be even better).

Turn off the computer and the router, reset the router and the computer.

Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

It still does not work, try this too.

Firewall software.

Make sure that the software firewall on each computer allows free local traffic. If you use 3rd party Firewall Windows Firewall should be disabled, and the active firewall has adjusted to your network numbers IP on what is sometimes called the Zone of confidence (see part 3 firewall instructions

General example, http://www.ezlan.net/faq#trusted
Please note that some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible, configure the firewall correctly, or uninstall it completely allowing the clean flow of traffic on the local network. If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

Reset the network stacks .

Type Cmd in the search text box.

Press Ctrl-Shift-Enter keyboard shortcut to run a command as administrator prompt.  Allow the elevation.

Type netsh winsock reset at the command prompt and press the Enter key.

Do the same process to refresh the TCP/IP, just replace the command typed with.

netsh int ip reset

Restart the computer.

Jack, MVP-Networking. WWW.EZLAN.NET

Tags: Windows

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