"' is this legitimate"' Microsoft Help "?

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• Is - is this legitimate? I get the following requires Windows Genuine Advantage from Microsoft Corporation: Validation status: Action required

  Is - is this legitimate?  I get the following requires Windows Genuine Advantage from Microsoft Corporation: Validation status: Action required
  The validation process cannot continue because your web browser is not configured to run the components required by the genuine validation process. The following will help you solve this problem and continue with validation.

  The information bar is shown below.

  1 1 clic click right on the information bar and select install the ActiveX (see below) control

  2. when the Internet Explorer security warning dialog appears, click on install.

  If the ActiveX control does not properly install, you can click on the button OK below to start the posting process replacement (optimized for browsers unable to perform the initial validation script).
  Is - is this legitimate?  I get the following message claiming to be Windows Genuine Advantage from Microsoft Corporation:
  Validate now state of Validation:

  It is valid only if the message comes from Microsoft.com

  Go to this Web site in Internet Explorer: http://www.microsoft.com/genuine/validate/

• Is this file - {b0e20f13-746f-b0a8-ad14-2c6a2b158ff7} .exe - file legitimate Microsoft?

  This file has recently appeared in my start - it's in c:\Program Data\Microsoft on my desktop running Windows 7.

  I think it appeared late December - but recently I get the error message at the start and the program closes: it does not seem to cause problems.

  I noticed the file only after I had a problem following an unsolicited to update for my McAfee - which seems to fail and the people support he took off and could not reinstall it.  The computer began to crash and it seemed to be a display driver problem, I updated the driver - the computer is not not crashing, but I just thought that he may have followed what the above file has begun to show an error message.  I have not tried to reinstall Mcafee-I installed Security Essentials while I cover.

  I would really like to know if it is a legitimate program or not because I'm afraid it might be malware

  any help appreciated

  Hello

  I would like to apologize for the delay in responding.

  This issue could be caused due to any third party/app program. I would like to know some information about this problem so that we can help you further.

  1. have you made changes on the computer before this problem?

  2. What is the full error message that you receive when you start?

  I would suggest trying the following methods and check if it works for you.

  Method 1:

  Start safe mode and check if the problem persists. If the problem does not persist, then we can confirm that this problem is due to any third-party program. To check which program is causing this problem, we will place the computer in a clean boot state.

  Step 1: Start the computer in Mode safe.

  See the following article from Microsoft Help to start safe mode.

  http://Windows.Microsoft.com/en-us/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7

  Step 2: Put the computer in a clean boot state.

  See the following Microsoft Support article to place the computer in a clean boot state.

  http://support.Microsoft.com/kb/929135 
  Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 2:
  Try the procedure described in the following Microsoft Help article and check if your computer is infected with a virus or not. This article consists of the steps to find if your computer has a virus infected or not.
  http://Windows.Microsoft.com/en-us/Windows/how-remove-computer-virus#how-remove-computer-virus=Windows-7

  If it detects a virus on your computer, and then try the steps in the following Microsoft Help article.
  http://Windows.Microsoft.com/en-us/Windows/how-remove-computer-virus#how-remove-computer-virus=Windows-7

  Please reply with the status of the issue so that we can better help you.

• A person of so-called security from Microsoft called and said my firewall did not work and had an ID # and asked me to do certain things is - this legitimate?

  A person supposed to be Microsoft called and said my Firewall Security Center was not working and had an ID # they said was my ID of computers that he read out to me and that I have no idea whether or not this is the ID.  They wanted me to be in front of my computer and asked me to do things and wouldn't continue until I started, I started to do what they asked which of course I did NOT! I requested a call back number, and that's what he gave me:
  1 855-731-4936 and his name was Fred Watson, was not American speaking, very strong foreign accent.
  Is - is this legitimate?

  Its a scam.  A well known and long-lasting.  Microsoft will never ask you for personal information (they already have them) and you never call cold.  Nor do they send messages of anti virus - and they do not have to connect to your machine.  NEVER allow anyone to connect remotely to your machine.

  They are the partners who do this nor Microsoft does not only

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

• phone call from 1-011-800-500-4600 errors and possible warnings claiming computer Crash. Is - is this legitimate?

  phone call received today on 11 August. Claiming they were Microsoft. Mr did not name. Lady was Christina. Is - is this legitimate?
  Thank you for your help.

  phone call received today on 11 August. Claiming they were Microsoft. Mr did not name. Lady was Christina. Is - is this legitimate?
  Thank you for your help.

  Hello

  It's a scam. If you allow them to connect to your computer, then all of your private information belongs to them.

  Avoid scams that use the name of Microsoft in a fraudulent manner:

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  Concerning

• Today, I received 2 phone calls from someone who said they were either windows and asking me to let them log on to my computer. Is - is this legitimate? They hung up when I asked how they got my number...

  According to above is this legitimate would call me someone from microsoft?

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• How can I get rid of a dll error that appears on the screen whenever I connect? It's aggrevating? It here: C:\Users\Angela\AppData\Local\Mozilla\Microsoft Help\wixwmihab.dll

  The error display:

  There was a problem starting

  C:\Users\Angela\AppData\Local\Mozilla\Microsoft Help\wixwmihab.dll

  The specified module could not be found

  Hello

  A Google search suggest it's a boot remains for malware entry.

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If the problem persists after scanning, take these entries in startup (Vista information as you do not give your BONES; which is similar for all):

  "How to use MSCONFIG in Windows Vista"

  http://www.netsquirrel.com/Msconfig/msconfig_vista.html

  You can also use this free program to do, too:

  "Autoruns for Windows V11.32"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  See you soon.

• I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Monday, June 18, 2012 18:48:23 + 0000, missyhoglen wrote:

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Thank you for posting the exact text of the message you get, verbatim. It is not
  legitimate and you shouldn't send them anything. We'll know more as soon as
  You see the message, but always certainly you are infected by a rogue
  antivirus protection. The message telling you that you have a virus is itself
  malware.

  Ken Blake, Microsoft MVP

• 80072efe I have Vista Home Premium and I can't download updates it keeps giving me this error code help!

  80072efe I have Vista Home Premium and I can't download updates it keeps giving me this error code help!

  ERROR_INTERNET_CONNECTION_ABORTED 80072EFE

  Service Pack 2 is installed? If it has been...
  How long this update problem occurred?
  What is the suite of security/antivirus installed and is a 3rd party firewall used?
  The current AV subscription and it detects malicious software the last time that the system has been analyzed?

  You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

  You can reset the Windows Update components by running the Fixit on this page. But, if there is malware present, she will continue to reset the connection to the update servers:How to reset the Windows Update components
  Suggest you download and save the Fixit. Then configure the system before the clean boot by running:
  How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7

  Once the Fixit has been downloaded and the system is started in the pure State, check that the native Vista firewall is now on if a 3rd party firewall has been used previously. Now run the Fixit and choose the default mode. Restart once it's done and see if the system can be connected to the update servers. If he can't, then rerun the Fixit and choose aggressive mode. Turn it back on when he finished the race and updates.

  MowGreen Services update - consumer safety

• Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

  I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

  The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

  Can anyone offer me any advice?

  We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
   
   
  > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
  >
  > The sounds of all of this as a scam to me!
   
   
  ................................................................................................
   
  You are absolutely right. It * is * a scam.
   
  ................................................................................................
   
   
  > I have no way of verifying that this person had Microsoft
   
  ................................................................................................
   
   
  It certainly wasn't.
   
  ................................................................................................
   
   
  > and I can't imagine Microsoft never call someone at home like that.
   
   
  ................................................................................................
   
   
  You are absolutely right. They * never * do this.
   
  ................................................................................................
   
   
   
  > I guess it was someone trying to access my computer for criminal purposes.
   
   
  ................................................................................................
   
   
  Once again, all the way to the right.
   
  ................................................................................................
   
   
  > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
  >
  > Can someone offer me advice?
   
  ................................................................................................
   
  Follow your instincts here. They are quite correct.
   

  Ken Blake (MS-MVP)

• error when opening application data\microsoft\help\qyevopl.dll.

  Original title: I get a window rundll on opening how do SFC?

  Be very specific when telling me how to do this.  the box says application data\microsoft\help\qyevopl.dll

  You also have to be precise!

  If you receive an error rundll in opening, exactly what what would you say (be specific, not paraphrase).

  It is extremely unlikely that SFC will help you, but you can if you want to get frustrated time and waste.  If you have a genuine XP installation CD bootable which has the same Service Pack as your installed version (most people don't) SFC will complain - a lot and you will be in for a frustrating waste of time.  Suggestin SFC is akin to saying "I don't know what the problem is or how to fix it.

  There is no XP file called qyevopl.dll, so if that's what you're seeing, it sounds like your system is currently or has been affected by malicious software.

  You should tell us about your system and then run some known for malware scanners.

  It makes no sense to try to repair a system that is afflicted with malicious software, so if you still have the problem after scans run clean, then we can solve your problem.

  Since the implementation of the Microsoft Answers forum does not ask for any kind of information system when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Do you have the Windows Desktop Search installed issue?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  What do you see (exactly) that you don't think you should see, and when you see it?

  If the system works, what do you think might have changed since the last time it did not work properly?

  Download, install, update and do a quick scan with these free malware detection programs (not at the same time):

  Malwarebytes (MMFA): http://www.malwarebytes.org/products/malwarebytes_free
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  SAS will probably report a lot of tracking cookies and you can just let him delete them.

  They can be uninstalled later if you wish.

  The scans by operating clean, restart, and then fix any problems.

• the black boxes instead of what to put in them several programs, for example microsoft help and suport and amazon have these black boxes

  When information is requested I get unmarked black boxes and no way of knowing what goes where?  This includes windows help and support, then others like Amazon.

  Hi Edschwartz,

  ·         The problem occurs with other programs outside suport of help from microsoft and amazon?

  ·         What web browser do you use?

  ·         Did you do changes on the computer before the show?

  If you use Internet Explorer, then you can refer to the below mentioned article and check if the problem persists.

   

  Images are not displayed on Web sites in Internet Explorer

  http://support.Microsoft.com/kb/283807

  Let us know if that helps.

• Impossible to make it appear in the volume icon notification area. Have you tried all the procedures of sugested suggested on Microsoft Help.

  Impossible to make it appear in the volume icon notification area.  Have you tried all the procedures of sugested suggested on Microsoft Help.

  Try this:

  In the run box type: regedit, click OK
  Navigate to:

  HKEY_CURRENT_USER
  \SOFTWARE
  \Microsoft
  \Windows
  \CurrentVersion
  \Explorer
  \TrayNotify

  Right-click on icon stream, click on remove, restart your computer.
  The icon stream all will return.
  This works on most of the configurations.
  You may need to do a few times.

• How to restore Microsoft Help & Support Center

  How to restore Microsoft Help & Support Center program on xp sp3

  Thank you, cndrme

  Hello

  Have you run any registry cleaner? Files in the temp folder are always safe to delete and also free space HDD :)

  Try updating Java to http://www.java.com/en/index.jsp on your system.

  I hope this helps.

• I received an e-mail from Windows Live, stating that hotmail service is requested for my personal info. Is - is this legitimate?

  Windows Live Upgrade

  I received an e-mail from Windows Live, stating that hotmail service is requested for my personal info. Of * address email is removed from the privacy * East - this legitimate?

  N ° don't send personal information in an email.

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  http://windowsteamblog.com/windows_live/b/windowslive/archive/2011/08/10/i-will-never-ask-for-your-password.aspx

  There has been recent improvements to Hotmail, but no action is required on your part.

  http://windowsteamblog.com/windows_live/b/windowslive/archive/2011/12/15/ten-new-reasons-to-love-Hotmail.aspx