Issue of integrating Cisco first Collaboration insurance LDAP

Hello

I 9.0.0 - 24376 Cisco first coverage of Collaboration with lot of fixes 3, and although I added the LDAP protocol successfully to the server of the CPCA, and when I do the connection test it gives me connection is successful with the LDAP server, then I added users to the management of the users using the same user name as the user account on the LDAP protocol and LDAP user check.

but when the user tries to connect to the CPCA using his LDAP account an error message saying that the user name or password is incorrect.

If the ideas please?

Insurance server connects with CN, not sAMAccountName in the LDAP server, make sure that you type in the user name as "John Doe" instead of jdoe.  Check if it works.

Tags: Cisco Support

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