issue scan MX 922: pc game to start pacanning messages

I looked through some of the suggestions for this problem. Nothing has seemed to work so far. I use windows 7 pro and when I try to scan directly from the printer it reads the same message that you all mentioned.  After studying a bit, when I open the quick menu Canon all the options of the scanner even are not here... as if she does not at all a scanner.  I have no problems printing fair analysis. Oh and my printer is directly connected to the computer via a usb connection.  I also tried to reinstall the software recommended Canon mx920 series and when he tried to install it says that it has not detected a printer...? I'm bafflled. Help, please.

Hi KrisGriff,

Given that the printer was not detected when reinstalling, if Please temporarily disable any antivirus or firewall software on your computer and then try to reinstall the printer, because these programs can sometimes prevent printing be detected during installation.  If you have another USB cable that you can use to connect to the printer, we recommend you try that as well, as sometimes USB cables lose their effectiveness over time and can lead to intermittent connectivity problems.  Please remember to also have plugged USB cable directly into a USB port on the back of your computer, instead of via a USB hub or other device connected to the computer.  If you are still experiencing difficulties with the printer or a scanner be detected, please call or send us an e-mail by using one of the methods on the page contact us for further assistance.

Tags: Canon Printer

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