It appears as a mysterious disc on my computer labeled as 'System Reserved'.

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  Hi Jen98051,

  1. when exactly you get the error message?
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  We recommend that you restore the computer and check if the problem persists.
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  Hello CC831,

  Thank you for your message.  Go to your computer manufacturer's website and download the drivers you need.  You can then transfer these drivers on your computer that do not correctly work with a USB key or external hard drive.  Please let us know if it did or did not help to solve your problem.
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  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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  Wednesday, September 19, 2012 16:26:08 + 0000, Brichs wrote:

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