It's a fake: call Mac OS support D11 register server failed

While on Chrome, my screen/mouse were frozen (blue and white screen) and I was directed to call tech support 855-243-2620 MacOS. With very little explanation, the operator turned technician who wanted remote access to my Mac Air.  any similar experience or advice, please? The screen of my Mac Defender said messages did not and I should not restart or restart (registry damage would result).   Thank you.

It was a SCAM!  If you do NOT allow access to your MBA, your MBA is fine.  If you did, you will need to either erase the MBA and reinstall all your data or do restore a time Machine before she date the intrusion.  You must also change the passwords and if your online bank, call the financial institution.

Ciao.

Tags: Notebooks

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