Muse - FTP only is not supported on this server

Hello

When I try to upload to a server by using the client ftp Muse (file > load on the FTP host) I get the error message: 'FTP only is not supported on this server.

The ftp server is: ftp.squirrox.com:21 the username and password are correct, because these credentials work with FileZilla and FireFTP in FireFox. I use 2015.0.2.4 with OS 10.10.5 Muse.

I also tried to use the name of the server, in the form "servername.squirrox.com", then I get the error message "FTP server not found."

My site has about 130 pages and many pictures, so I prefer to use the customer of Muse, while I have the choice of downloading only changed files.

Anyone have an idea how I can fix this problem?

Hi timw90300691,

It appears as well as your host only supports FTPES, which is different from simple FTP or SFTP and they use a prefix "ftp." on your domain site for the URL of the ftp server.

If you enter the correct URL of the FTP (ftp.squirrox.com) and select "FTP over SLL/TLS (explicit encryption)" as the FTP method, you should be good to go.

Let me know if it works

Kind regards

Ankush;

Tags: Adobe Muse

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