Its stopped all of a sudden

I listened to the music when all of a sudden I heard a noise and the noise stopped. I tried to update the drivers for the computer, but nothing has worked. I also tried a system restore, but that did not work as well. It is said that happening is sound but nothing comes out of the headphones. I don't know if I have a sound card, but is it possible that it is broken? I only had this computer for about 1 month. Thank you

Hello

-What is the brand and model of the computer?

I suggest you to uninstall and reinstall the sound drivers on the computer manufacturer site.

1. click on Start and then RUN.

2 type devmgmt.msc in the RUN prompt and press to enter.

3. This will open the Device Manager window.

4 browse the audio controller.

5. right click on the audio drivers see you there, and then click Uninstall.

6. you may need to uninstall the drivers completely from your computer, check the box and press ok.

7 restart the computer so that the changes are applied.

Once the computer restarts, windows tries automatically to download and install the audio drivers.

I suggest to find the latest audio drivers in the computer manufacturer's website and install it instead of the generic Windows drivers that are provided through Windows updates.

Also, follow the steps proposed by John Rubdy in http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/the-sound-has-stopped-working-all-of-a-sudden/22b9f3df-61d4-4d3b-a7bd-e51dd65d5d77

Let us know if the given steps helps to solve the problem.

Tags: Windows

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