iTunes does not correctly synchronized music

Very well if this started when my father was add music on his iPhone as he usually does, and it was drag / drop the music of his library to his phone to add. Then for some reason, some of the music has been removed from his phone - but not completely. Some of the songs still show on his iPhone, but they would be grey and a message saying "Song is not available", or something to that effect, would appear when you press one.

At this point, when the phone has been connected, if you look at the music that was on the phone from iTunes, many songs have been intoxicated and had a grey circle next to them. But greyed out those that are not double, they were simply not there. They could be deleted, played, or whatever it is.

We tried to re-sync the phone several times to get all the songs back on his phone, but when syncing, iTunes should sync a random number of songs on the phone. So in the status bar, it would read "copy x of NombrAl song. It could be 120, 400, or when he was only 3. In addition, while he was adding these songs, it would freeze part of the path, so that all of the songs would be added. To make it even more strange, the number of songs on the iPhone isn't even synchronization passed.

I tried to make a playlist with some of the songs that were not yet added and sync this playlist, but it's the same thing. It seems almost as if iTunes or the phone, block certain songs to be added. I have really no idea.

The phone is an iPhone 4s, 64GB, running iOS 9.2.1

iTunes is version 12.0.1.26

The computer is a HP model, but he is running a version of Windows 8.

I hope someone can help.

Thank you!

  1. The backup device.
  2. Restoration as a new device.
  3. Restore the backup taken previously.

I recommend that synchronize you with selected playlists. This means that you can manage the content that will pass to the device without plugging in it, you're not constantly interrupting a synchronization session with another that you choose more content, and when it comes time to restore again once you don't have to remember what you wanted on the device because iTunes already has a playlist with the selection and who knows that he must be restored to the unit too.

TT2

Tags: iTunes

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