iTunes does not recognize my iPhone

Hello

Because I downloaded Windows 10, iTunes (version 12.4) does not recognize my iPhone 6 (iOS 9.3.2). When I plug my phone into my laptop, my laptop recognize my phone and it loads normally, but with iTunes nothing happens.

Any tips? (Sorry if I made some mistakes in English)

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If your iOS device does not appear in iTunes, try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
    It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
    C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

To step 3 above, open the Device Manager. Expand one of the articles that are listed.

  • USB Bus controllers
  • Imaging devices
  • Portable devices
  • Other devices

Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.

Or try If iTunes does not your iPad, iPhone or iPod - Apple Support

If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you roll back to 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you will also need restore the database of the library in the manner described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.

TT2

Tags: iTunes

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    1. Open Control Panel > Device Manager
    2. Plug in your device
    3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
      It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
    4. Right-click and select software update of the driver...
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    • Imaging devices
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    Or try If iTunes does not your iPad, iPhone or iPod - Apple Support

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