J4680 - can not re - install the driver software.

Problem of impression and he had advised to reinstall the printer software. Uninstalled the program, rebooted & then tried to reload from the original CD of HP Officejet. The operation failed - error message says it could not find a file - and then abandoned. Defective CD?

Went to site (official!) HP found correct J4680 download for Vista, but once again, unable to finish. Error message: - System cannot find file specified - E:/setup/hpzshlautorun.infice_suffix.exe-m

What it means?

What can I do?

Why used the original work of instant CD?

Thank you Mario for your answer. The steps that you list are exactly what I did when the error message came. However, the problem is now resolved. When I rebooted, Windows detected my printer as a 'new' device and asked me to load the CD. So I tried again and this time he accepted it and installation is complete. Maybe the CD was slightly damaged but accepted at the last attempt. Must try several times.

Everything is working OK now.

Tags: HP Printers

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