Jacquie Lawson advent calendar no longer works
My timetable for the advent of Jacquie Lawson worked perfectly from 1 to 13 December inclusive. Now, it does not open and suggests that it is incompatible. Instead he will fly to the side when I click the icon.
Original title: program compatibility Application Applications Apps game games Legacy Crash accidents Application Hang hangs
Hi AnneSmithZR,
· What operating system is installed on your computer?
· What is the exact error message?
· Where did you download Jacquie Lawson advent calendar?
· Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: You can try to install the program in Windows XP or Vista compatibility mode and check if this solves the problem.
To install the program in Vista or Windows XP compatibility mode,
a. right click the Setup file and select Properties.
b. click on the compatibility tab.
c. in compatibility mode, check the run this program in compatibility mode for: option.
d. Select Windows XP or Windows Vista in the available options.
e. click apply and OK.
See the link below for more information on compatibility mode:
Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
Method 2: You can uninstall and reinstall the program and check. See the article for more information on uninstalling the app:
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
You can also contact the application provider for help on the issue.
Tags: Windows
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They have a support site that may be useful. The first heading "to the advent calendar General Troubleshooting" provides detailed instructions on how to uninstall and reinstall and claims to solve most of the issues: http://www.jacquielawson.com/faq/answer.asp?Category=Advent%20Calendar&SubCat=&QuestionID=3621
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Cannot install Adobe AIR app install Jacquie Lawson fast send Widget
System configuration: Windows 7 Home Premium (64-bit) with Service Pack 1.
The customer complained that the Widget of Quicksend Jacquie Lawson had stopped working after working for a while.
After you have confirmed the fault and consulted installation Jacquie Lawson help, I uninstalled AIR and its appinstal and reinstalled them. Everything seemed fine, except that the relocation produces a screen saying that been installed program may be defective. No other error messages have been posted at this time, and an alternative to the screen was to continue.
When I tried to reinstall the Widget I got a message saying that Setup was defective and I should get a replacement. I did, from the Adobe Web site, but this has not fixed the problem.
Once again, I saw Jacquie Lawson and advises him to seek help from Adobe.
Can you help me, please? I enclose a copy of the log file.
Kind regards
John Rabson
[2015-04 - 10:12:49:24] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 10:12:49:24] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 10:12:49:24] Commandline is: updatecheck.
[2015-04 - 10:12:49:24] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 10:12:49:25] Performing pingback request
[2015-04 - 10:12:49:25] from DURATION background update checking
[2015-04 - 10:12:49:25] update for background directory unused compensation
[2015-04 - 10:12:49:25] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 10:12:49:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 10:12:49:38] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-04 - 10:12:49:38] end of Setup with exit code 0
[2015-04 - 13:15:26:51] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 13:15:26:51] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 13:15:26:51] Commandline is: updatecheck.
[2015-04 - 13:15:26:51] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 13:15:26:52] Performing pingback request
[2015-04 - 13:15:26:52] from DURATION background update checking
[2015-04 - 13:15:26:53] update for background directory unused compensation
[2015-04 - 13:15:26:53] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 13:15:26:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 13:15:26:54] update of the Runtime is not available
[2015-04 - 13:15:26:54] cancelled Unpackaging
[2015-04 - 13:15:26:54] end of Setup with exit code 0
[2015-04 - 15:17:08:33] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 15:17:08:33] Commandline is:-update "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson" 'C:\Users\Rosy\AppData\Roaming\JLQuickSendWidget\Local Store\#ApplicationUpdater\update.air' 1.0.6
[2015-04 - 15:17:08:33] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 15:17:08:33] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 15:17:08:34] Unpackaging er/update.air to C:\Users\Rosy\AppData\Local\Temp\fla37C9.tmp file:///C:/Users/Rosy/AppData/Roaming/JLQuickSendWidget/Local%20Store/%23ApplicationUpdat
[2015-04 - 15:17:08:39] signature application verified
[2015-04 - 15:17:08:39] Unpackaging/validation complete
[2015-04 - 15:17:08:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla4967.tmp application
[2015-04 - 15:17:08:40] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-04 - 15:17:08:42] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 15:17:08:42] end of Setup with exit code 7
[2015-04 - 22:05:08:35] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 22:05:08:35] Commandline is:-update "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson" 'C:\Users\Rosy\AppData\Roaming\JLQuickSendWidget\Local Store\#ApplicationUpdater\update.air' 1.0.7
[2015-04 - 22:05:08:35] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 22:05:08:36] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 22:05:08:37] Unpackaging er/update.air to C:\Users\Rosy\AppData\Local\Temp\fla98FC.tmp file:///C:/Users/Rosy/AppData/Roaming/JLQuickSendWidget/Local%20Store/%23ApplicationUpdat
[2015-04 - 22:05:08:39] signature application verified
[2015-04 - 22:05:08:39] Unpackaging/validation complete
[2015-04 - 22:05:08:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla9F24.tmp application
[2015-04 - 22:05:08:39] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-04 - 22:05:08:48] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 22:05:08:49] end of Setup with exit code 7
[2015-04 - 22:05:09:19] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 22:05:09:19] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 22:05:09:19] Commandline is: updatecheck.
[2015-04 - 22:05:09:19] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 22:05:09:20] Performing pingback request
[2015-04 - 22:05:09:20] from DURATION background update checking
[2015-04 - 22:05:09:20] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 22:05:09:20] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 22:05:10:02] full unpacking
[2015-04 - 22:05:10:02] download success
[2015-04 - 22:05:10:02] DURATION update downloaded
[2015-04 - 22:05:10:07] user had delayed the installation of the update
[2015-04 - 22:05:10:07] end of Setup with exit code 0
[2015-04 - 24:08:43:56] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-04 - 24:08:43:58] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 24:08:44:04] Commandline is:-applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-04 - 24:08:44:05] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 24:08:44:09] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:14] begin the installation of update for background DURATION
[2015-04 - 24:08:44:16] launching subprocesses with command line C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background\updater-mise to update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending quick widget.exe»
[2015-04 - 24:08:44:16] DURATION updater has successfully launched
[2015-04 - 24:08:44:18] end of Setup with exit code 0
[2015-04 - 24:08:44:35] Setup starts with version 17.0.0.144 on Windows 7 x 86
[2015-04 - 24:08:44:35] Commandline is:-update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe.
[2015-04 - 24:08:44:35] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 24:08:44:35] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:48] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:48] end of Setup with exit code 6
[2015-05 - 08:10:45:09] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 08:10:45:10] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 08:10:45:10] Commandline is: updatecheck.
[2015-05 - 08:10:45:10] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 08:10:45:11] Performing pingback request
[2015-05 - 08:10:45:12] from DURATION background update checking
[2015-05 - 08:10:45:12] update for background directory unused compensation
[2015-05 - 08:10:45:12] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 08:10:45:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 08:10:45:24] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-05 - 08:10:45:24] end of Setup with exit code 0
[2015-05 - 12:13:36:24] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 12:13:36:24] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 12:13:36:24] Commandline is: updatecheck.
[2015-05 - 12:13:36:24] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 12:13:36:26] Performing pingback request
[2015-05 - 12:13:36:26] from DURATION background update checking
[2015-05 - 12:13:36:26] update for background directory unused compensation
[2015-05 - 12:13:36:26] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 12:13:36:26] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 12:13:36:34] full unpacking
[2015-05 - 12:13:36:35] download success
[2015-05 - 12:13:36:35] DURATION update downloaded
[2015-05 - 12:14:01:34] user had delayed the installation of the update
[2015-05 - 12:14:01:34] end of Setup with exit code 0
[2015-05 - 15:07:52:59] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-05 - 15:07:53:00] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 15:07:53:00] Commandline is:-applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-05 - 15:07:53:00] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 15:07:53:01] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:11] begin the installation of update for background DURATION
[2015-05 - 15:07:53:11] launching subprocesses with command line C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background\updater-mise to update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending quick widget.exe»
[2015-05 - 15:07:53:11] DURATION updater has successfully launched
[2015-05 - 15:07:53:11] end of Setup with exit code 0
[2015-05 - 15:07:53:25] Setup starts with version 17.0.0.144 on Windows 7 x 86
[2015-05 - 15:07:53:25] Commandline is:-update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe.
[2015-05 - 15:07:53:25] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 15:07:53:25] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:41] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:41] end of Setup with exit code 6
[2015-05 - 22:08:21:44] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 22:08:21:45] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 22:08:21:45] Commandline is: updatecheck.
[2015-05 - 22:08:21:45] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 22:08:21:47] Performing pingback request
[2015-05 - 22:08:21:47] from DURATION background update checking
[2015-05 - 22:08:21:47] update for background directory unused compensation
[2015-05 - 22:08:21:47] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 22:08:21:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 22:08:21:48] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-05 - 22:08:21:48] end of Setup with exit code 0
[2015-05 - 29:17:11:40] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:11:40] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:40] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:11:41] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:41] download destination is C:\Users\Rosy\AppData\Local\Temp\flaD88A.tmp
[2015-05 - 29:17:11:42] received 200 download status
[2015-05 - 29:17:11:42] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:47] download success
[2015-05 - 29:17:11:51] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaD88A.tmp to C:\Users\Rosy\AppData\Local\Temp\flaFDE6.tmp
[2015-05 - 29:17:11:53] signature application verified
[2015-05 - 29:17:11:53] Unpackaging/validation complete
[2015-05 - 29:17:11:53] installed app (JLQuickSendWidget) located at C:\program files (x 86) \Jacquie Lawson Quick Send Widget\Jacquie Lawson Quick Send Widget.exe
[2015-05 - 29:17:12:07] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla3B73.tmp application
[2015-05 - 29:17:12:07] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-05 - 29:17:12:11] end of Setup with exit code 7
[2015-05 - 29:17:53:08] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:53:08] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:08] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:53:09] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:09] download destination is C:\Users\Rosy\AppData\Local\Temp\flaCDB2.tmp
[2015-05 - 29:17:53:10] received 200 download status
[2015-05 - 29:17:53:10] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:10] download success
[2015-05 - 29:17:53:33] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaCDB2.tmp to C:\Users\Rosy\AppData\Local\Temp\fla2ADF.tmp
[2015-05 - 29:17:53:34] signature application verified
[2015-05 - 29:17:53:34] Unpackaging/validation complete
[2015-05 - 29:17:53:34] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 29:17:53:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla67FF.tmp application
[2015-05 - 29:17:53:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 29:17:54:00] end of Setup with exit code 7
[2015-05 - 29:17:54:26] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:54:26] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:26] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:54:27] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:27] download destination is C:\Users\Rosy\AppData\Local\Temp\fla65.tmp
[2015-05 - 29:17:54:28] received 200 download status
[2015-05 - 29:17:54:28] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:28] download success
[2015-05 - 29:17:54:35] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla65.tmp to C:\Users\Rosy\AppData\Local\Temp\fla1CDB.tmp
[2015-05 - 29:17:54:36] signature application verified
[2015-05 - 29:17:54:36] Unpackaging/validation complete
[2015-05 - 29:17:54:36] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 29:17:54:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla527D.tmp application
[2015-05 - 29:17:54:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:00:49] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:00:49] command line is:
[2015-05 - 30:09:00:49] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:00] raise with altitude
[2015-05 - 30:09:01:00] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\airaebe.tmp\adobe - ei
[2015-05 - 30:09:01:08] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:01:08] Commandline is: stdio - \\.\pipe\AIR_3444_0 - ei
[2015-05 - 30:09:01:08] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:08] from silent runtime update. Update from version 17.0.0.124 to version 17.0.0.172 runtime
[2015-05 - 30:09:01:08] resettlement c:\users\rosy\appdata\local\temp\airaebe.tmp\setup.msi
[2015-05 - 30:09:01:32] end of Setup with exit code 1
[2015-05 - 30:09:01:32] elevated installation
[2015-05 - 30:09:01:36] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:01:37] end of Setup with exit code 0
[2015-05 - 30:09:01:37] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:01:37] Commandline is:-installupdatecheck
[2015-05 - 30:09:01:37] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:39] Performing pingback request
[2015-05 - 30:09:01:41] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:01:41] from DURATION background update checking
[2015-05 - 30:09:01:41] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:01:41] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:01:41] update of the Runtime is not available
[2015-05 - 30:09:01:41] cancelled Unpackaging
[2015-05 - 30:09:01:42] end of Setup with exit code 0
[2015-05 - 30:09:02:41] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:02:41] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:41] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:02:42] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:42] download destination is C:\Users\Rosy\AppData\Local\Temp\fla8732.tmp
[2015-05 - 30:09:02:44] received 200 download status
[2015-05 - 30:09:02:44] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:44] download success
[2015-05 - 30:09:02:49] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla8732.tmp to C:\Users\Rosy\AppData\Local\Temp\flaA260.tmp
[2015-05 - 30:09:02:51] signature application verified
[2015-05 - 30:09:02:51] Unpackaging/validation complete
[2015-05 - 30:09:02:51] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:02:59] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC9A0.tmp application
[2015-05 - 30:09:03:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-05 - 30:09:03:06] end of Setup with exit code 7
[2015-05 - 30:09:03:23] end of Setup with exit code 7
[2015-05 - 30:09:04:02] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:02] command line is:
[2015-05 - 30:09:04:02] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:09] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:04:09] end of Setup with exit code 0
[2015-05 - 30:09:04:10] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:10] Commandline is:-installupdatecheck
[2015-05 - 30:09:04:10] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:11] Performing pingback request
[2015-05 - 30:09:04:16] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:04:16] from DURATION background update checking
[2015-05 - 30:09:04:16] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:04:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:04:17] update of the Runtime is not available
[2015-05 - 30:09:04:17] cancelled Unpackaging
[2015-05 - 30:09:04:17] end of Setup with exit code 0
[2015-05 - 30:09:04:56] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:56] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:56] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:57] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:57] download destination is C:\Users\Rosy\AppData\Local\Temp\fla95A3.tmp
[2015-05 - 30:09:04:58] received 200 download status
[2015-05 - 30:09:04:58] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:58] download success
[2015-05 - 30:09:05:02] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla95A3.tmp to C:\Users\Rosy\AppData\Local\Temp\flaA898.tmp
[2015-05 - 30:09:05:03] signature application verified
[2015-05 - 30:09:05:03] Unpackaging/validation complete
[2015-05 - 30:09:05:03] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:05:15] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaDB7B.tmp application
[2015-05 - 30:09:05:15] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:05:19] end of Setup with exit code 7
[2015-05 - 30:09:08:05] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:08:05] Commandline is:-arp: uninstall
[2015-05 - 30:09:08:05] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:08:11] raise with altitude
[2015-05 - 30:09:08:11] launch of subprocesses with command-line c:\program files (x 86) \common files\adobe air\versions\1.0\resources\adobe air updater.exe - EU
[2015-05 - 30:09:08:12] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:08:12] Commandline is: stdio - \\.\pipe\AIR_2324_0 - EU
[2015-05 - 30:09:08:12] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:08:12] from uninstall runtime. Uninstalling the version of runtime 17.0.0.172
[2015-05 - 30:09:08:12] resettlement c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\setup.msi
[2015-05 - 30:09:08:14] with the GUID {34927EBC-98D4-4D53-98BE-510DF5999F50} uninstall product
[2015-05 - 30:09:08:18] end of Setup with exit code 0
[2015-05 - 30:09:08:18] elevated installation
[2015-05 - 30:09:08:18] end of Setup with exit code 0
[2015-05 - 30:09:10:12] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:10:12] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - x - 1 http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:12] no installed runtime detected
[2015-05 - 30:09:10:12] invoking Application Installer for combined installation
[2015-05 - 30:09:10:12] launching subprocesses with command-line C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:13] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:10:13] Commandline is: DURATION - C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:13] no installed runtime detected
[2015-05 - 30:09:10:14] Unpackaging http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla6CB0.tmp
[2015-05 - 30:09:10:17] signature application verified
[2015-05 - 30:09:10:17] Unpackaging/validation complete
[2015-05 - 30:09:10:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaCDB4.tmp application
[2015-05 - 30:09:10:40] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:10:46] end of Setup with exit code 7
[2015-05 - 30:09:10:46] app sub-process installer failed (7)
[2015-05 - 30:09:10:46] end of Setup with exit code 7
[2015-05 - 30:09:15:14] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:14] command line is:
[2015-05 - 30:09:15:14] no installed runtime detected
[2015-05 - 30:09:15:21] raise with altitude
[2015-05 - 30:09:15:21] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\aireb12.tmp\adobe - ei
[2015-05 - 30:09:15:25] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:25] Commandline is: stdio - \\.\pipe\AIR_3120_0 - ei
[2015-05 - 30:09:15:25] no installed runtime detected
[2015-05 - 30:09:15:26] silent departure runtime installation. Installation of runtime version 17.0.0.172
[2015-05 - 30:09:15:26] installation msi at c:\users\rosy\appdata\local\temp\aireb12.tmp\setup.msi with a guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-05 - 30:09:15:30] end of Setup with exit code 0
[2015-05 - 30:09:15:30] elevated installation
[2015-05 - 30:09:15:35] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:15:35] end of Setup with exit code 0
[2015-05 - 30:09:15:36] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:36] Commandline is:-installupdatecheck
[2015-05 - 30:09:15:36] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:15:37] Performing pingback request
[2015-05 - 30:09:15:38] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:15:38] from DURATION background update checking
[2015-05 - 30:09:15:38] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:15:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:15:38] update of the Runtime is not available
[2015-05 - 30:09:15:38] cancelled Unpackaging
[2015-05 - 30:09:15:38] end of Setup with exit code 0
[2015-05 - 30:09:16:59] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:16:59] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:16:59] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:17:00] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:17:00] download destination is C:\Users\Rosy\AppData\Local\Temp\fla9E89.tmp
[2015-05 - 30:09:17:01] received 200 download status
[2015-05 - 30:09:17:01] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:17:01] download success
[2015-05 - 30:09:17:07] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla9E89.tmp to C:\Users\Rosy\AppData\Local\Temp\flaBA53.tmp
[2015-05 - 30:09:17:09] signature application verified
[2015-05 - 30:09:17:09] Unpackaging/validation complete
[2015-05 - 30:09:17:09] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:17:20] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaEAE6.tmp application
[2015-05 - 30:09:17:20] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:17:26] end of Setup with exit code 7
[2015-05 - 30:09:18:33] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:18:33] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:33] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:18:35] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:35] download destination is C:\Users\Rosy\AppData\Local\Temp\flaEE7.tmp
[2015-05 - 30:09:18:35] received 200 download status
[2015-05 - 30:09:18:35] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:35] download success
[2015-05 - 30:09:18:40] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaEE7.tmp to C:\Users\Rosy\AppData\Local\Temp\fla2297.tmp
[2015-05 - 30:09:18:41] signature application verified
[2015-05 - 30:09:18:41] Unpackaging/validation complete
[2015-05 - 30:09:18:41] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:20:00] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla5B54.tmp application
[2015-05 - 30:09:20:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:20:08] end of Setup with exit code 7
[2015-05 - 30:19:31:57] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:19:31:57] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:31:57] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:19:31:58] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:31:58] download destination is C:\Users\Rosy\AppData\Local\Temp\flaA26B.tmp
[2015-05 - 30:19:32:02] received 200 download status
[2015-05 - 30:19:32:02] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:32:02] download success
[2015-05 - 30:19:32:05] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaA26B.tmp to C:\Users\Rosy\AppData\Local\Temp\flaBCDE.tmp
[2015-05 - 30:19:32:06] signature application verified
[2015-05 - 30:19:32:06] Unpackaging/validation complete
[2015-05 - 30:19:32:06] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:19:32:15] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaE517.tmp application
[2015-05 - 30:19:32:16] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 31:08:43:38] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 31:08:43:38] command line is:
[2015-05 - 31:08:43:38] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:43:45] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 31:08:43:45] end of Setup with exit code 0
[2015-05 - 31:08:43:46] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 31:08:43:46] Commandline is:-installupdatecheck
[2015-05 - 31:08:43:46] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:43:47] Performing pingback request
[2015-05 - 31:08:43:49] Pingback request ended with the HTTP 200 status
[2015-05 - 31:08:43:49] from DURATION background update checking
[2015-05 - 31:08:43:49] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 31:08:43:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 31:08:43:49] update of the Runtime is not available
[2015-05 - 31:08:43:49] cancelled Unpackaging
[2015-05 - 31:08:43:49] end of Setup with exit code 0
[2015-05 - 31:08:44:22] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-05 - 31:08:44:22] command line is:
[2015-05 - 31:08:44:22] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:44:28] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 31:08:44:28] end of Setup with exit code 0
[2015-05 - 31:08:44:29] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-05 - 31:08:44:29] Commandline is:-installupdatecheck
[2015-05 - 31:08:44:29] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:44:31] Performing pingback request
[2015-05 - 31:08:44:31] Pingback request ended with the HTTP 200 status
[2015-05 - 31:08:44:31] from DURATION background update checking
[2015-05 - 31:08:44:31] download update start background of http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update
[2015-05 - 31:08:44:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 31:08:44:32] update of the Runtime is not available
[2015-05 - 31:08:44:32] cancelled Unpackaging
[2015-05 - 31:08:44:32] end of Setup with exit code 0
[2015-05 - 31:09:13:12] end of Setup with exit code 7
[2015-06 - 01:11:09:35] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:11:09:35] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:35] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:11:09:36] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:36] download destination is C:\Users\Rosy\AppData\Local\Temp\fla81FC.tmp
[2015-06 - 01:11:09:37] received 200 download status
[2015-06 - 01:11:09:37] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:37] download success
[2015-06 - 01:11:09:50] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla81FC.tmp to C:\Users\Rosy\AppData\Local\Temp\flaB627.tmp
[2015-06 - 01:11:09:51] signature application verified
[2015-06 - 01:11:09:51] Unpackaging/validation complete
[2015-06 - 01:11:09:51] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:11:09:59] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaD9CE.tmp application
[2015-06 - 01:11:10:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:11:10:10] end of Setup with exit code 7
[2015-06 - 01:15:54:28] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:15:54:28] Commandline is:-arp: uninstall
[2015-06 - 01:15:54:28] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:15:54:41] raise with altitude
[2015-06 - 01:15:54:41] launch of subprocesses with command-line c:\program files (x 86) \common files\adobe air\versions\1.0\resources\adobe air updater.exe - EU
[2015-06 - 01:15:54:42] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:15:54:42] Commandline is: stdio - \\.\pipe\AIR_9256_0 - EU
[2015-06 - 01:15:54:42] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:15:54:42] from uninstall runtime. Uninstalling the version of runtime 17.0.0.172
[2015-06 - 01:15:54:43] resettlement c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\setup.msi
[2015-06 - 01:15:54:58] with the GUID {34927EBC-98D4-4D53-98BE-510DF5999F50} uninstall product
[2015-06 - 01:15:55:03] end of Setup with exit code 0
[2015-06 - 01:15:55:04] elevated installation
[2015-06 - 01:15:55:04] end of Setup with exit code 0
[2015-06 - 01:16:01:36] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:01:36] command line is:
[2015-06 - 01:16:01:36] no installed runtime detected
[2015-06 - 01:16:03:20] end of Setup with exit code 6
[2015-06 - 01:16:03:52] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-06 - 01:16:03:52] command line is:
[2015-06 - 01:16:03:52] no installed runtime detected
[2015-06 - 01:16:04:01] raise with altitude
[2015-06 - 01:16:04:01] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\airce6c.tmp\adobe - ei
[2015-06 - 01:16:04:05] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:04:05] Commandline is: stdio - \\.\pipe\AIR_8284_0 - ei
[2015-06 - 01:16:04:05] no installed runtime detected
[2015-06 - 01:16:04:05] silent departure runtime installation. Installation of runtime version 17.0.0.172
[2015-06 - 01:16:04:05] installation msi at c:\users\rosy\appdata\local\temp\airce6c.tmp\setup.msi with a guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-06 - 01:16:04:10] end of Setup with exit code 0
[2015-06 - 01:16:04:10] elevated installation
[2015-06 - 01:16:04:16] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-06 - 01:16:04:16] end of Setup with exit code 0
[2015-06 - 01:16:04:17] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-06 - 01:16:04:17] Commandline is:-installupdatecheck
[2015-06 - 01:16:04:17] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:04:19] Performing pingback request
[2015-06 - 01:16:04:24] Pingback request ended with the HTTP 200 status
[2015-06 - 01:16:04:24] from DURATION background update checking
[2015-06 - 01:16:04:24] download update start background of http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update
[2015-06 - 01:16:04:24] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-06 - 01:16:04:25] update of the Runtime is not available
[2015-06 - 01:16:04:25] cancelled Unpackaging
[2015-06 - 01:16:04:25] end of Setup with exit code 0
[2015-06 - 01:16:05:42] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:05:42] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:42] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:05:43] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:43] download destination is C:\Users\Rosy\AppData\Local\Temp\fla9AFE.tmp
[2015-06 - 01:16:05:44] received 200 download status
[2015-06 - 01:16:05:44] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:44] download success
[2015-06 - 01:16:06:03] end of Setup with exit code 0
[2015-06 - 01:16:06:26] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:06:26] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:26] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:06:27] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:27] download destination is C:\Users\Rosy\AppData\Local\Temp\fla487B.tmp
[2015-06 - 01:16:06:28] received 200 download status
[2015-06 - 01:16:06:28] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:28] download success
[2015-06 - 01:16:06:32] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla487B.tmp to C:\Users\Rosy\AppData\Local\Temp\fla59BB.tmp
[2015-06 - 01:16:06:33] signature application verified
[2015-06 - 01:16:06:33] Unpackaging/validation complete
[2015-06 - 01:16:06:33] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:06:41] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla7C2A.tmp application
[2015-06 - 01:16:06:41] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:06:44] end of Setup with exit code 7
[2015-06 - 01:16:16:32] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:16:32] Commandline is: "C:\Program Files (x 86) \LibreOffice.
[2015-06 - 01:16:16:32] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:16:32] end of Setup with exit code 2
[2015-06 - 01:16:17:26] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:17:26] command line is:
[2015-06 - 01:16:17:26] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:17:54] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaC4BC.tmp
[2015-06 - 01:16:17:56] signature application verified
[2015-06 - 01:16:17:56] Unpackaging/validation complete
[2015-06 - 01:16:17:56] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:19:04] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaD2E0.tmp application
[2015-06 - 01:16:19:04] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:20:09] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:20:09] command line is:
[2015-06 - 01:16:20:09] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:20:28] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla1CEA.tmp
[2015-06 - 01:16:20:30] signature application verified
[2015-06 - 01:16:20:30] Unpackaging/validation complete
[2015-06 - 01:16:20:30] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:20:37] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla40EE.tmp application
[2015-06 - 01:16:20:38] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:20:40] end of Setup with exit code 7
[2015-06 - 01:16:20:53] end of Setup with exit code 7
[2015-06 - 01:16:21:24] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:21:24] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:24] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:21:26] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:26] download destination is C:\Users\Rosy\AppData\Local\Temp\flaFFE8.tmp
[2015-06 - 01:16:21:27] received 200 download status
[2015-06 - 01:16:21:27] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:27] download success
[2015-06 - 01:16:21:47] end of Setup with exit code 0
[2015-06 - 01:16:21:52] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:21:52] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:52] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:21:54] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:54] download destination is C:\Users\Rosy\AppData\Local\Temp\fla6A9C.tmp
[2015-06 - 01:16:21:54] received 200 download status
[2015-06 - 01:16:21:54] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:54] download success
[2015-06 - 01:16:21:56] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla6A9C.tmp to C:\Users\Rosy\AppData\Local\Temp\fla7595.tmp
[2015-06 - 01:16:21:58] signature application verified
[2015-06 - 01:16:21:58] Unpackaging/validation complete
[2015-06 - 01:16:21:58] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:22:07] received cancellation request
[2015-06 - 01:16:22:07] end of Setup with exit code 6
[2015-06 - 01:16:24:58] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:24:58] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:24:58] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:24:59] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:24:59] download destination is C:\Users\Rosy\AppData\Local\Temp\fla40ED.tmp
[2015-06 - 01:16:25:00] received 200 download status
[2015-06 - 01:16:25:00] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:25:00] download success
[2015-06 - 01:16:25:09] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla40ED.tmp to C:\Users\Rosy\AppData\Local\Temp\fla662A.tmp
[2015-06 - 01:16:25:10] signature application verified
[2015-06 - 01:16:25:10] Unpackaging/validation complete
[2015-06 - 01:16:25:10] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:27:01] received cancellation request
[2015-06 - 01:16:27:01] end of Setup with exit code 6
[2015-06 - 01:16:37:27] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:37:27] command line is:
[2015-06 - 01:16:37:27] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:37:33] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-06 - 01:16:37:33] end of Setup with exit code 0
[2015-06 - 01:16:37:34] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:37:34] Commandline is:-installupdatecheck
[2015-06 - 01:16:37:34] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:37:35] Performing pingback request
[2015-06 - 01:16:37:36] Pingback request ended with the HTTP 200 status
[2015-06 - 01:16:37:36] from DURATION background update checking
[2015-06 - 01:16:37:36] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-06 - 01:16:37:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-06 - 01:16:37:37] update of the Runtime is not available
[2015-06 - 01:16:37:37] cancelled Unpackaging
[2015-06 - 01:16:37:37] end of Setup with exit code 0
[2015-06 - 01:16:54:38] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:54:38] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:38] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:54:39] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:39] download destination is C:\Users\Rosy\AppData\Local\Temp\fla69B2.tmp
[2015-06 - 01:16:54:41] received 200 download status
[2015-06 - 01:16:54:41] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:41] download success
[2015-06 - 01:16:54:52] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla69B2.tmp to C:\Users\Rosy\AppData\Local\Temp\fla9C86.tmp
[2015-06 - 01:16:54:54] signature application verified
[2015-06 - 01:16:54:54] Unpackaging/validation complete
[2015-06 - 01:16:54:54] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:55:16] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaF8C9.tmp application
[2015-06 - 01:16:55:17] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:55:30] end of Setup with exit code 7
[2015-06 - 01:16:57:46] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:57:46] is the command line: C:\Users\Rosy\Documents\jlquicksendwidget.air
[2015-06 - 01:16:57:46] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:57:48] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla4928.tmp
[2015-06 - 01:16:57:49] signature application verified
[2015-06 - 01:16:57:49] Unpackaging/validation complete
[2015-06 - 01:16:57:49] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:57:55] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla66C7.tmp application
[2015-06 - 01:16:57:56] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-06 - 01:16:57:58] end of Setup with exit code 7
[2015-06 - 01:16:58:34] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:58:34] is the command line: C:\Users\Rosy\Documents\jlquicksendwidget.air
[2015-06 - 01:16:58:34] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:58:35] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaC3.tmp
[2015-06 - 01:16:58:36] signature application verified
[2015-06 - 01:16:58:36] Unpackaging/validation complete
[2015-06 - 01:16:58:36] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:58:45] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla29B7.tmp application
[2015-06 - 01:16:58:46] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:58:57] end of Setup with exit code 7
[2015-06 - 01:16:59:27] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:59:27] is the command line: C:\Users\Rosy\Documents\jledwardianadventcalendar.air
[2015-06 - 01:16:59:27] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:59:29] Unpackaging file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air to C:\Users\Rosy\AppData\Local\Temp\flaD4D3.tmp
[2015-06 - 01:17:00:02] signature application verified
[2015-06 - 01:17:00:02] Unpackaging/validation complete
[2015-06 - 01:17:00:02] no app location to "JLAdventCalendarEdwardian2013" appID and pubID "
[2015-06 - 01:17:00:10] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla76FC.tmp application
[2015-06 - 01:17:00:12] create an installation package Native succeeded
[2015-06 - 01:17:00:12] from app installed in C:\Program Files (x 86). Install app JLAdventCalendarEdwardian2013 version 1.0.1 by using the source file to file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:12] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: cannot write directory in "errorID = 5006"]
[2015-06 - 01:17:00:12] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Adobe AIR app install - runtime ' c:\Program Files (x 86) \Common Files "- silent - logToStdout-url-location"C:\Program Files (x 86)"desktopShortcut - programMenu - file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:12] raise with altitude
[2015-06 - 01:17:00:25] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:17:00:25] Commandline is: stdio - \\.\pipe\AIR_8280_0 - DURATION "c:\Program Files (x 86) \Common Files" - silent - logToStdout-url-location "C:\Program Files (x 86)" desktopShortcut - programMenu - file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:25] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:17:00:26] Unpackaging file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air to C:\Users\Rosy\AppData\Local\Temp\flaB533.tmp
[2015-06 - 01:17:00:52] signature application verified
[2015-06 - 01:17:00:52] Unpackaging/validation complete
[2015-06 - 01:17:00:52] no app location to "JLAdventCalendarEdwardian2013" appID and pubID "
[2015-06 - 01:17:00:52] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla1A6C.tmp application
[2015-06 - 01:17:00:54] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:17:00:54] elevated installation failed: error 5005 Unhandled Error exception: EndUpdateResource: Windows error #5
[2015-06 - 01:17:00:55] end of Setup with exit code 7
[2015-06 - 01:17:01:05] end of Setup with exit code 7
[2015-06 - 01:18:00:16] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:00:16] is the command line: C:\Users\Rosy\Desktop\jlquicksendwidget.air
[2015-06 - 01:18:00:16] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:00:18] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla836B.tmp
[2015-06 - 01:18:00:20] signature application verified
[2015-06 - 01:18:00:20] Unpackaging/validation complete
[2015-06 - 01:18:00:20] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:00:35] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC413.tmp application
[2015-06 - 01:18:00:35] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:18:38:19] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:38:19] is the command line: C:\Users\Rosy\Desktop\jlquicksendwidget.air
[2015-06 - 01:18:38:19] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:38:21] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla59AD.tmp
[2015-06 - 01:18:38:23] signature application verified
[2015-06 - 01:18:38:23] Unpackaging/validation complete
[2015-06 - 01:18:38:23] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:38:37] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla96CD.tmp application
[2015-06 - 01:18:38:37] create an installation package Native succeeded
[2015-06 - 01:18:38:37] from app installed in C:\Program Files (x 86). Install app JLQuickSendWidget version 1.0.7 by using the source file to file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:38] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: cannot write directory in "errorID = 5006"]
[2015-06 - 01:18:38:38] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Adobe AIR app install - runtime ' c:\Program Files (x 86) \Common Files "- silent - logToStdout-url-location"C:\Program Files (x 86)"desktopShortcut - programMenu - file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:38] raise with altitude
[2015-06 - 01:18:38:45] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:38:45] Commandline is: stdio - \\.\pipe\AIR_5340_0 - DURATION "c:\Program Files (x 86) \Common Files" - silent - logToStdout-url-location "C:\Program Files (x 86)" desktopShortcut - programMenu - file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:45] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:38:46] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaBBD9.tmp
[2015-06 - 01:18:38:48] signature application verified
[2015-06 - 01:18:38:48] Unpackaging/validation complete
[2015-06 - 01:18:38:48] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:38:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC31B.tmp application
[2015-06 - 01:18:38:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:18:38:49] elevated installation failed: error 5005 Unhandled Error exception: EndUpdateResource: Windows error #5
[2015-06 - 01:18:38:50] end of Setup with exit code 7
[2015-06 - 01:18:38:51] end of Setup with exit code 7
[2015-06 - 01:18:42:14] end of Setup with exit code 7
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
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Cannot open the advent calendar
I try to install AdobeAirInstall on my laptop, it turns tedious and installation is just there for hours! -Any clues?
I got it to work for me. Go here http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html and try the suggestions here. The one that worked for me was under "installing Adobe AIR does not display a window when launching". I followed the instructions and it now works perfectly. I did NOT have this problem the year last with the advent calendar, so who knows what's happened this year. Anyway, I hope find you a solution to your problem from the link I've included. If this isn't the case, send a request for assistance to the provider of the calendar. There is a link at the bottom of the download page to contact them for assistance. Good luck!!!
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The keyboard and the mouse no longer works to update you Sierra
Hello, I upgraded to OS Sierra and I began to spend more and suspending Notepad, then I do not recognize their keyboard and mouse notbook. It forces the walk outside and then worked, but after a few days I don't work any more.
Thank you
The keyboard and the mouse no longer works to update you Sierra
Hi gnardone,
Thanks for posting in the Community Support from Apple. I understand that you are having problems using your mouse and your keyboard after the update for Sierra. View the work of keyboard and mouse are crucial for your Mac, so I can understand how this is a problem for you. I'm happy to offer assistance.
You are having problems with the keyboard and the trackpad that are part of your MacBook or you are having problems with a keyboard and an external mouse? I recommend taking a look at the article below.
If your Apple wireless mouse, keyboard or trackpad doesn't work as expected
If you're still having trouble, let us know what kind of mouse and keyboard that you are having problems with and what you have tried to solve this problem.
Best regards.
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Dictionary widget no longer works
The Dictionary widget no longer works after upgrade to "Sierra". It is extremely annoying, since I am a professional translator and use this widget all the time. Does anyone know if there is a solution to this?
Best regards
Ran into the same issue. It seems that Sierra is not any dictionaries installed. Start the Dictionary application and download the dictionaries that it provides. Once completed restart your machine or simply kill the process dashboard. The Dictionary widget will be fully functional.
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Thunderbolt manual bridge IP no longer works with Sierra
I use a Thunderbolt bridge with manual IP connection to connect 3 mac to my main MacPro, since the update of Sierra I can't connect one of the mac via the manual / plus static IP.
Please HELP, am I missing something? It has worked before and now it no longer work.
Joe
Anyone?
My work is stationary, and my staff is looking at me.
Help, please!
I also note that since the Sierra update whenever I connect to the server via the LAN cable or stroke, it appears this box,
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VPN access no longer works after upgrade from 10 IOS! Any input to fix?
VPN access no longer works after update IOS 10! With the help of an iPhone 5 or 6, our employees use their hotspot phone to connect to our VPN. Suddenly, he broke Monday after the upgrade to IOS 10. We have experienced many versions of IOS, and it has always worked. Any patch available?
Hello howlindaug,
Thank you for using communities of Apple Support.If I understand your message that your employees will no longer be able to connect to your virtual private network with their iPhone 5 or 6 after the upgrade to iOS 10. Sierra Mac OS and iOS 10 delete a VPN profile PPTP connections when a user upgrades from their device. If your VPN is a PPTP connection, you'll want to use one of the options listed in the section below:
Prepare for removal of PPTP VPN before upgrade you to iOS 10 and macOS Sierra
Alternatives for PPTP VPN connections
Try one of these other VPN protocols for authentication by user that are safer:
- L2TP/IPSec
- IKEv2/IPSec
- Cisco IPSec
- VPN SSL clients on the App Store, such as those of AirWatch, Aruba, Check Point, Cisco, F5 Networks, MobileIron, NetMotion, Open VPN, Palo Alto Networks, Pulse Secure and SonicWall
Best regards.
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HP Photosmart C8100 upgrade to Mac OS Sierra Scanner no longer works.
After that, I'm going to macOS Sierra my HP Photosmart C8100 Scanner no longer works.
I had try HP they don't site any upgrade in the Sierra. I get my scanner to work.
I do not have this as a new printer/scanner each time new software upgrade of the Mac computer.
It sounds like Hello multifunction.
Have you tried to install the HP drivers, reboot, then delete and add the printer again?
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Copy paste no longer works after update macOs Sierra...
Any idea?
THX Andrew
Try stopping and restarting your machine
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Two-finger scroll is no longer work
Updated for Sierra yesterday. Two fingers scrolling is no longer works. Called AppleCare. They suggested that I re - install. That didn't fix it. (Already zapped the P - RAM... and did another reboot with some keys used.)
The next option that was recommended was to delete my preferences file. Who's going to lose ALL my connections and other preferences so I'm not ready to do it again.
Have not seen other examples of what is happening (except here which mentions three fingers slide...)
Any ideas?
Thank you.
Solved. Unchecking and then scrolling control in the accessibility preferences window (mouse and Trackpad, Trackpad options) did it. Yay.
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