jet5740 Office: notice that the paper tray must close when it is not open
Dear FixIt people.
I've had my new 5740 for about 3 weeks now and I get a message on screen telling me that a tray should close when it is not open. Indeed NO trays are open to all. It prints well, but after each sheet this message.
Any help would be welcome. TYVM
Hi @superbius69 ,
By your post, I see that you have found a message that the "paper needs tray close", when it is not open. I will do my best to help you.
Try the following steps to see if it will solve the problem.
A "paper tray is open. Close the drawer to continue. "Message appears on the printer control panel.
If you need help, let me know.
Good day!
Thank you.
Tags: HP Printers
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