Join ACS express to AD

Hi all

I'm trying to join an ACS (5.0) express AD. Communication between FAC and AD domain controllers is correct, but when you try to join the domain I get the following warning:

1. the saved settings, but error to join the domain. Error: DC not accessible by its name. DNS is set up correctly, however, the domain controller is not accessible via the name that is in the DNS system. This can be caused by the domain controller is not available. It can also be caused by the domain name DNS match is not between the AD domain controller and device ACS Express.

I checked that the domain controller is accessible by name, and indeed in the newspapers, I see that at some point the ACS tries to create the name of the computer to the specified location:

"6 sep 16:28:59 IRMXACSE Bordes [14632]: DEBUG base.bind.ldap xxxxxx.mx.hdi.com:389 fetch dn =""filter ="(objectclass=*) "" (name deleted)

ACS tries to create a zone, but at some point, the following error message appears:

6 sep 16:28:59 IRMXACSE Bordes [14632]: DEBUG base.osutil GSSKerberos::initSecurityContext - gss_init_sec_context failed (reference... /SMB/utils/gsskerberos.cpp:177 rc:-1765328377))

At this point, the connection fails and the ACS is unable to join the domain.

Any help is very appreciated,

Thank you!!!

That error resolves to KRB5KDC_ERR_S_PRINCIPAL_UNKNOWN   (-1765328377L). Usually, this is due to either
a missing Service Principal name for AD account or the SPN not being recognized by KDC.  Can you double-check
that it's in a host/domain.name format?

Also, what OS is on the DC you're using?  We've seen this error with 2008 DCs and Express 5.0, which was
resolved by upgrading to 5.0.1.

Tags: Cisco Security

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