3050 a J611 full software installation: Scan options passed under Win7. There are on Vista

Purchased a HP 3050 has provided J611 for my laptop running Windows Vista and loved all the options to scan through Windows/HP desktop icon utility for scanning. Bought a refurbished HP Desktop running Windows family 7(64-bit) Premium Service Pack 1, downloaded and installed

HP Deskjet full feature software and drivers ► 2011-05-23, Version: 23.0.0, M 90,08

but now I don't see any scanning or scanning HP utility options. User error? Vice? Really need the functionality of the full parser!

The software have correctly installed? Also have you checked the HP folder in the start menu for all HP applications? In the meantime, I suggest the doctor printing & scanning HP to see if it is able to find specific installation errors or connection running problems. If it does not solve the problem, post back with new details and will continue from there.

Thank you!
Sean

Tags: HP Printers

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  • Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

    Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

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    ====================================================================================

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    Help to install your wireless printer:

    Reconfigure your printer

    Troubleshooting your printer - network

    Video help in the installation of your wireless printer:

    How to install a HP printer wireless network using an Access Point in Windows 7

    HowTo: Install the full features of HP printer driver in Windows 7 (USB)

    HP ePrint Mobile Driver User Guide

    If you are in the U.S. or the Canada, you can call the Cloud Services for help with e-print:

    During the call HP Cloud Services and when to call HP Tech Support

    ===================================================================================

    I hope this helps!

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