Just bought Adobe Photoshop directly from the Adobe site and he said my serial number in counterfeiting! What should I do?

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  I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?

  You can use it only on a Win computer. If you had CS6, you could do a platform Exchange but not with CS5. Here are the details of the exchanges of the platform:

  Exchange a product for a different version of the language or platform

• I just bought my photoshop elements 13 go to bestbuy and I think they have covered the serial number with the stickers

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  Serial number are not ON the box where anyone can see and fly... Look at the INSIDE of the box for a redemption code or serial number

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• El Capitan crash hearing CS6. Had to reinstall older OS that wiped my computer clean. No need to reinstall CS6 (which was originally downloaded from the Adobe site) but the Adobe site can find no trace of my download. What should do? Thank you!

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  Kind regards

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  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

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  Mylenium

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  Thanks a lot... the box inside was stuck and I didn't think it came out. Awesome!

• Each project, I opened, old or new, plays in the source window and timeline in a weird fast mode. What should I do?

  Hello

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• I upgraded my Adobe Acrobat in 2009 to the Acrobat 9 Pro. I had to buy a new computer, so when I have instaslled Acrobat 9 Pro with my serial number, he asks now a previous serial number activate. What should I do

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  You can try to contact Adobe and see if they can help. See if you can find a proof of purchase of the old version.

• I recently bought a Macbook Pro model of basic (January 2016) from the Apple site and found once it arrived it was a 2012 model. Should I have a leg flying to complain?

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  Because the MacBook Pro with the DVD has not been updated since 2012, there is no 2015 version of this model. I think Apple has this MBP autour, for those who really need an optical drive on the road. Otherwise the MacBook Air or rMBP is a better computer (and the 2015 MacBook Air is faster than the MBP of base)

• I just bought a photoshop elements 14. the serial number does not work!

  I had a test now, I bought the product, and when I type the serial number seems to not recognize serial number, given to me at my e-mail address! Why?

  Key issues of the evidence cannot be resolved through Adobe Chat. "There is no other way!

  Attention, sometimes you must insist on talking to someone else because the person that you have reached is clueless and is unable to help you. It's frustrating the way chat sometimes but stick to your guns if necessary. If you do, you will be operational without delay.

  Use the chat here:

  Contact the customer service

• I bought Adobe Acrobat XI online, now of serial number problems

  I bought Adobe Acrobat XI online. There is no indication that I bought an upgrade. Now, when I double-click on the icon on my desktop I get the message: "serial number you provided is valid but calling it a product was not found on this computer" How can I solve this problem?

  I have traced my not in buying and to see that I accidentally bought an upgrade. 1 in 10 for Adobe for more clarity on their Web site and 0 out of 10 for the provision of useful help. I spent hours trying to find help that I didn't have to pay for. Good luck with your problem. I'm going to buy a cheap product. I thought it's safer to buy from a reputable company, but after having navigated the maze of what is presented as their support, I find more Adobe a positive experience.

• Get the hexadecimal code directly from the Web site

  Looking to get the hex code www.eatmega.com Web site logo if anyone knows how to do this in Photoshop? I have to either find the exact hex code and create a logo style smimilar or screenshot of the website logo and adjust it in photoshop. New to this so any help would be greatly appreciated.

  In open photoshop the color picker while the cursor is on the color gradient, drag your mouse with the button down, the color picker and photoshop and on your web browser. Photoshop will choose a color of your browser.

  Another way. In most web browsers today, they include some type of features include the ability to view the source code css and javascript Web code. The characteristics according to the browser may allow you to click on a box in the web page and view the css for this area code. If you do this, you will see the colour which will be hex or rgba. If this isn't the case then you need to search the HTML first to find the ID name or class, then look for the css for that same name then you can access the color.

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• error message from the object page Web keeps popping up, especially in hotmail. What should I do?

  Help me please

  Hi Dale,

  Thanks for posting your query in Microsoft Community.

  I understand that you are getting the error message while browsing Web sites in Windows XP.

  I will certainly help you in this matter.

  1. which web browser you are using?

  2. What is the exact error message you are getting?

  3. were there any changes made to the computer before the show?

  If you use Internet Explorer, please follow the methods.

  Method 1:

  Use the Internet Explorer (No Add-ons) mode

  To do this, click Start, point to programs, point to Accessories, point to System Toolsand then click Internet Explorer (No Add-ons).

  If this resolves the problem, follow these steps to isolate the browser add-on that is causing the problem:

  1. click on Tools, then Internet Options.

  2. click the tab programs , and then click Manage Add-ons.

  3. click an add-on in the list name and then click disable.

  4. Repeat step 3 until you identify the add-on that is causing the problem.

  Method 2:

  Reset the Internet Explorer settings and check if it works very well.

  See the link.

  How to reset Internet Explorer settings

  http://support.Microsoft.com/kb/923737

  Note: "Please note that the reset Internet Explorer (IE) resets all of the settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords. »

  For any help about Windows, you can still post on the Microsoft Community Forum.

• my printer will not get the wireless signal and so my laptop can not find print, what should I do?

  How can I make the printer get the wireless signal?

  1 Microsoft do not have printers - so it would not be my first option to ask in the forums to help MS.

  2. we have even less likely to help when you do not tell us what printer, what operating system, what router wi - fi or anything!

  I suggest that you follow the instructions in your printer manual, with operating instructions of your wi - fi router to work things out.  You should connect the printer via a cable to the wireless installation.

  If stuck try the support forums on the Web site of the manufacturer of the printer with the forums on the website of the manufacturer of the router.