El Capitan crash hearing CS6. Had to reinstall older OS that wiped my computer clean. No need to reinstall CS6 (which was originally downloaded from the Adobe site) but the Adobe site can find no trace of my download. What should do? Thank you!

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• My Mac crashed and I had to reinstall everything. Photoshop keeps giving me the following error message, even after multiple uninstalls and reinstalls: error 16. It is impossible to get support from adobe - no one to call. It's for Photoshop 13.0.6 and

  My Mac crashed and I had to reinstall everything. Photoshop keeps giving me the following error message, even after multiple uninstalls and reinstalls: error 16. It is impossible to get support from adobe - no one to call. It's for Photoshop 13.0.6 and Mac Os 10.10.5 help please. Please respond by email to [email protected]

  I got this error 16 experience on my Macbook. The permissions for the Application Support folder have been changed.

  A simple fix Terminal can take care of that.

  Open Terminal (you can just tap Terminal in Spotlight to find it).

  Copy and paste this command in Terminal: sudo chmod-r 777 library/Application\ Support / Adobe

  Press enter, give your password if requested, and then try again. You may need to restart your Mac.

  Gene

• I am a user of Photoshop CS5.  I have a whole new camera Panasonic DMC-ZS50.  Help Photoshop says that this camera RAW images are supported.  But my Photoshop CS5 can not open these RAW files.  What should I do?

  I am a user of Photoshop CS5.  I have a whole new camera Panasonic DMC-ZS50.  Help Photoshop says that this camera RAW images are taken in charge by Photoshop.  But I can't open these RAW images in CS5.  What should I do?

  This device requires Camera Raw 8.8/9.0, which only CS6 or PS CC can handle. With CS5, you need to use the free DNG Converter.

  Adobe - Adobe Camera Raw and DNG Converter: for Windows

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• I went to downloads of Firefox Sync to Sync onto my second computer and it says that the author withdrew from the add-on for 3.5/3.6. Now what should I do?

  I went to sync using Firefox and clicked on "part 2: connect to your other computer...» ». The first step is to click the 'Firefox Sync download page' I did. It took me to the Extensions/firefox Sync for Firefox 3.5/3.6. The message says that the author has removed this add-on.

  How can I add my second computer now?

  Thank you
  Jack

  Install Firefox 9.0.1 if you want to use Firefox Sync, which is integrated into versions of Firefox 4 +.

• 'Moments' ceased to be updated while the actual photos show in "All Photos"! Anyone know what happened? Thank you!

  May not know why it happened suddenly over Xmas! Last 'Moments' are followed until December 26, while the photos are through the cloud of the MBPro. Mac restart a zillion times... looked everywhere for the solution. Thank you if you could help.

  10.10.5 running on a late 2012 MBPro /iOS 9.2, iPadmini & iPhone 5 c

  You see the lack of new photos in the album 'Pictures', but not in the times?  Make a backup of your library of Photos and fix it.

  See this help page: repair your library - help Photos

  The repair is the only available tool to fix corruption of the library, but it has a huge drawback.  Photos will resume again to upload all your Photos in iCloud. Photos dupliquera not your photos to understand and control the duplicates, but it will compare the full library to iCloud again.

• I have problems to install CS6 Design & Web Premium. From the CD, the Setup program crashes or he tells me it's a forgery (it isn't). In the Web download file, I can't even extract. I get an error of access violation.

  I have problems to install CS6 Design & Web Premium. From the CD, the Setup program crashes or he tells me it's a forgery (it isn't). In the Web download file, I can't even extract. I get an error of access violation. I'm on a Surface Pro Windows 3.

  Solution posted in duplicate message I'm having various problems installation CS6 Design & Web Premium. From the CD, the Setup program crashes or he tells me it's a forgery (it isn't). In the Web download file, I can't even extract. I get an error of access violation. -This message of locking... MOD

  To contact our support staff, you must click on the following link: https://helpx.adobe.com/contact.html

  In at top right, sign in to adobe.com with your Adobe ID

  Select the category of assistance you need and once completed, you will see the blue band that still says "need help, contact us.

  A click on that and you should see options to chat/phone.

• I tried a number of times to upgrade to windows 10. I get c1900101 - 4000D as a mistake. Once, my entire hard drive crashed and I had to reinstall Windows 7.

  I tried a number of times to upgrade to windows 10. I get c1900101 - 4000D as a mistake. Once, my entire hard drive crashed and I had to reinstall Windows 7. I am also having a problem installing Adobe Flash player. It is said that API-MS-Win-Core-Registery-l1-1-0.dll is missing but I don't know what it is. Any suggestions?

  "Configuration settings" is the final phase and fault codes look like c1900101 x400xx. The most common failure here is 40017, which means we could not start. Since this is the first time start us Windows 10 with all the drivers in place, once again, drivers are usually the cause of the accident. These issues tend to be less transient than the 30018 s, then a second test is less likely to solve the problem. Yet, it never hurts to try.

  Try to upgrade manually:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

  If the problem persists, try the upgrade manually, but choose the option to keep personal files only, you will have to reinstall applications.

• I got my product key Windows 7 enabled on my computer, then my hard drive crashed, so I had to reinstall Windows on a new hard drive. He is now not letting me turn it back on.

  original title: activation problem

  -I got my product key Windows 7 enabled on my computer, then my hard drive crashed, so I had to reinstall Windows on a new hard drive.  He is now not letting me turn it back on.  What should I do?  I don't want my computer or Microsoft thinks I use a version of Windows

  It is Windows 7 Home Premium, and I my here in front of me activation code.  But it is to say that it is not valid.

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

• I bought 11 front element, but I can't find it in my profile. What should I do? Could I move to 13 from 11?

  I bought 11 front element, but I can't find it in my profile. What should I do? Could I move to 13 from 11?

  You can download and use your serial number to activate.

  PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  PE 10, 11, 12, 13 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

• came from the DollarPhotoClub and can not find my unused downloads in Adobe Stock.

  I'm from the DollarPhotoClub and can not find my unused downloads in Adobe Stock.

  Last chance to migrate to Adobe Stock - don't miss out!
  
  Download 98 unused downloads for Adobe, which is valid for another year!
  Search for images, to access and manage their assets within your favorite Adobe Creative Cloud Desktop applications

  Hi SunlessNinja

  I checked your account and as you can see, there are 72 licenses available - 62 transferred to CPD and 10 of your new Adobe Stock plan.

  Sign in with your Adobe ID to stock.adobe.com and you should see available licenses.

  Let me know if you still have any questions.

  Thank you

  Bev

• Due to a corrupted windows profile, I had to reinstall ACROBAT PRO XI.  After re - install, I kep "error 16"!  How can you fix this?

  Due to a corrupted windows profile, I had to reinstall ACROBAT PRO XI.  After re - install, I kep "error 16"!  How can you fix this?

  Hello

  Please try the link below

  In Adobe Creative Suite or Adobe Creative Cloud configuration error

  For more details, please visit https://forums.adobe.com/thread/1177032

  You can also consult Re: persistent Configuration 16 error

  Let us know if this helps!

• I can't find products that i ' v bought and installed on my Pc (Photoshop and Lightroom) on my identification code Adobe where can I find the serial number save?

  I can't find products that i ' v bought and installed on my Pc (Photoshop and Lightroom) on my identification code Adobe where can I find the serial number save?

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I wiped my computer clean and cannot find where them re-download my CC photoshop. Help please

  I wiped my computer clean and cannot find where them re-download my CC photoshop. Help please

  Hello

  You can access the following link and download/install Adobe Creative Cloud App and sign in with your ID Adpbe (e-mail), go to the "' Apps'" tab at the top and can start installing Photoshop CC.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  Thank you.

• I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  can you help me register my creative suite premium adobe cs6?

  I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "