Just downloaded and cannot even get creative cloud to open.
I really want to try Illustrator, but it seems that the only way I can get it is to load the creative cloud. Charge it to my computer, but it does not open! He repeated to me that adobe Creative Cloud has stopped working. So I can not even at the point of download software. I spent a whole day working on it! My firewall is disabled.
Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application.
Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application.
Then, you can use the creative cloud desktop application to install Illustrator.
Tags: Adobe
Similar Questions
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I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.
Hi Paul,.
Migration wizard does not work in the case of Adobe applications.
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
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I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. () Error code: 50) Customer Contact
Meresianak73703965 you use the steps listed in the "failed to install" error Creative Cloud Desktop application to reinstall the creative Cloud Desktop application?
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I get the error code 204 and cannot install the creative cloud. Need help!
Currently, I'm trying to install the creative cloud but error: 204 keeps popping up stating «It seems to be a problem of access to a critical file for download...» »
Can someone help me?
Thank you
For this a little late but I just had this problem and it was my malware program which was causing the problem. Just turn it off and it works perfectly.
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I am an educator and cannot buy my creative cloud membership
I buy Creative Cloud through the Foundation for California community colleges and am unable to download the applications. Tone not displayed in my Adobe account and the link provided said it has already been used.
You will need to speak to a representative of Adobe by Chat or phone. We cannot discuss issues of license and the serial number on a public forum. Call for the United States opening hours:
Click on the blue link.
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How to download LR5 trial without getting Creative Cloud?
I'm on LR4.4. I would like to trial LR5. The only LR5 Trial Download link that I find on the site Adobe gets me creative cloud. I don't want CC. I don't want to jump through the hoops to install CC to LR for the trial, and then purge CC if I decide to buy.
Is there a link that I missed?
Too bad. I found it randomly in fact; I was looking for something else and that's happened on it.
Adobe doesn't make it easy to avoid the cloud. :-(
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I need to reinstall my windows, but Im using an adobe pack (ps, id, IA, etc.) I downloaded by creative cloud. I'm worried about could I download and install apps again compared to the creative clouds with no problems? Could you share your experieces? THX a lot.
KrisztinaBefore deleting anything, you must sign the creative cloud while he goes to zero for you when you reinstall and connect again.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlHelp of activation & deactivation
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's -
Cannot install Adobe Creative cloud and can't remove it
Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner. Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DF012, DF027,D ... -------------------------------------- Summary -------------------------------------- - 6 fatal error(s), 0 error(s) ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} ----------- FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it. FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal) FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} ----------- FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it. FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal) FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db -------------------------------------------------------------------------------------
In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.
Follow the procedure below:
Uninstall Adobe Creative cloud only.
Using creative cloud | Uninstall the creative cloud desktop application
Restart Computer after uninstalling cloud creative app. Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Disable the firewall temporarily. [Optional step]
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
- Run the cleanup tool Adobe and if present remove below mentioned only options:
- Creative cloud office
- Adobe Photoshop cc
- Adobe Application Manager
http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe
Step 5:
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".
Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.
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Hi, when I download Adobe Creative cloud I open it and then a message pops up saying '... Error code 204 ", what I have done, or do I need to do to make it installs successfully.
Walegena37827201 see error download and installation of the creative cloud application for more information on how to resolve the error 204. If you have any questions about the steps listed in the document, we invite you to update this discussion.
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Can what types of files I upload and share in the creative cloud?
Is the creative cloud just to the files created by the Touch Apps, or other types of files can I store? Are there restrictions on the types of files?
Most of the files can be downloaded and shared from Adobe Creative Cloud. In addition, many types of creative files can be viewed directly in a web browser on your computer, tablet or smart phone. He comes to PSD, HAVE, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, ideas and others.
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I bought Photoshop CS6 in 2012. Sound on one of my computers, and I want to download it on a second computer that I just bought. I'm not creative cloud, I just want that it on my second computer. How do I do that?
Hello
Absolutely, you can download and install the Photoshop CS6 on your second machine.
Download Creative Suite 6 applications and then install and activate it using the serial number.
Please check the help below document:
Quickly find your serial number
In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts
You can also see How to download, install and activate Adobe applications
Hope that helps!
Kind regards
Sheena
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I get Creative Cloud edition student and Professor (a year) but when I download PS, Pr of Creative it cloud still shows I need to buy these applications, why is - this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
First of all, such that added to your message of origin by a Mod, please do not post the same question twice
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIMECreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?
An error keeps poping up on creative cloud without work and it's really annoying that I can't use it anymore or even try anything at all.
Help, please
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
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I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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