Just installed CS5 - all files I opened presents itself as a BLACK screen
I'm a complete novice (been using PhotoShop 6.0 until today). All files I try to open (.tif .jpg .psd) I can't see the photo - can only see BLACK in the window. File name shows very well. Under "Layers" next to "Background", I see the thumbnail of the photo.
Just paid $700 for this freaking software and I was waiting with the helpline horrible for an hour and a half. I am beyond frustrated. It's probably something simple, I don't know what the problem is.
Thank you in advance for your help!
You can disable OpenGL drawing for now to avoid the problem. (then restart Photoshop to be sure)
But the cause is a bug in the driver of your video card, and you must update your video card driver to pick up bug fixes.
In addition, get the driver updated from the web site of the manufacturers of the GPU (NVidia or ATI), not the computer or the web site of the manufacturer of Council.
Tags: Photoshop
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