I bought lightroom 6 for my mcbook pro in June, installed and used one or two times very well. (I also had a version of lightroom track 5 and separately installed creative cloud before buying 6) I haven't used the application a few months
I bought lightroom 6 for my mcbook pro in June, installed and used one or two times very well. (I also had a version of lightroom track 5 and separately installed creative cloud before buying 6) I haven't used the application a few months and tried to open it this week without success, it launches the image of the foliage of the forest and freezes. I uninstalled the version of lightroom 5, nothing helps.
Hi Cyril,.
If you are using the trial of both creative cloud, please uninstall it from the computer and try to revive the Lightroom.
Thank you
Tags: Photoshop Lightroom
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Hello
Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.
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This issue may cause due to the dual graphics card on your
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You can install the latest version of the Adobe Creative Cloud Desktop first use it to install applications.
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Hello
I've been on the creative cloud since may, 2012.
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Hi Jeff,
Yes, it works. I can be connected on the App Manager and use the Adobe software with a new user account.
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Please check - error "Unable to install" received when installing Adobe Creative Cloud desktop application
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Try this link again:
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
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If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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Best regards
Wiljan screw
Wiljan screw, Thanks for the information.
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Kindly share the results once made.
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Hello
Please see the below help documents:
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Click always need Help (help), and then select the Chat option:
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