Just upgraded window 7 for windows 10 and photoshop CC 2015 accident immediately after the start
someone knows how to fix this?
Hi Gabriele,
Thanks for posting on the Adobe forums.
Please follow these steps:
1. press SHIFT while launching Photoshop. It allows to disable 3rd party plugins.
2. press CTRL + SHIFT + ALT when you launch photoshop. It resets the preferences.
3. Please submit the Eventviewer error message. This link will help you: http://www.cyberlink.com/support/faq-content.do?id=10449
Kind regards
Sandeep
Tags: Photoshop
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Please provide more information for your issue to be diagnosed.
Restart your computer and wait 20 minutes for the system to operate before you download information. When the review much, not Event Viewer log files all problems show in the period immediately after the computer has booted.
Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.
Please download and share with everyone a new copy of your log System of your event viewer on your disc one and post a link here. It allows to avoid confusion if you delete all previous copies of the log files of your OneDrive.
To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.
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