Kasperski premium IPSec does not.

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• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• Design Premium CS5 does not install after download for Mac.

  Design Premium CS5 does not install after download for Mac.  He says that the installer is corrupted.  It was downloaded from the other downloads page repeatedly.  Is there another way to download this file?

  When you ask a question you will need to provide some basic information

  -https://forums.adobe.com/docs/DOC-5601

  -Exactly which version of the operating system?

  IF El Capitan Mac read below

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  Maybe it's a fake because of Mac El Capitan and OLD programs error

  This information is a MUST to install old programs on Mac El Capitan

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• HP Officejet 6700 Premium suddenly does not connect to my Macbook Pro more

  Hey everybody,

  I got my HP Officejet for over a year and it has always worked perfectly. It has a stable wifi connection. Yesterday, all of a sudden the printer did not respond, so I asked my brother, who is the type of an It'er and removed the printer from the "Print & Scan" system preferences. Now, however, it will not be added more. As I said, it doesn't have a stable wifi connection, and I can see the presence of the printer when I click on the plus to add a printer, but then, if I want to add it, it says "cannot communicate with the printer at this time." I rebooted the computer laptop and printer and even left stop for the night, but it does not work. Nobody knows anything else to try?

  Thank you very much in advance

  Hi Elizaanne,

  I understand that you are having problems with HP Officejet 6700 Premium does not connect to your Macbook Pro.

  The router must sometimes be recycled.  I unplug the router, turn off the printer, shut down the computer.

  Turn on router wait 5 min and turn on the printer and the computer.

  Check the printer if the Wifi is STRONG.

  Open Preferences system, Print and or print and scan pane. If you see the printer listed
  Click Printer button remove. It will ask for confirmation to delete printer.
  Click on add it or + button, select the MFP Hello not Fax. Adding that should update the drivers.

  If the Wifi of the printer is not fixed, you will need to reconfigure.

  1. Press the power button to turn on the printer.

• Picture it photo premium 9 does not open

  Picture it! premium photo 9 crashed on me while I was editing and upload a photo on the internet (not sure exactly what I was doing the exact minute it crashed).  So I uninstalled and reinstalled.  However, now when I try to open it I get this message:

  "The MSN 9 Internet software is not installed.  If you are still subscribed to MSN, please install MSN 9 Internet software.  This request can only be used if you are currently subscribed to MSN and have MSN 9 Internet software installed.  If you have subscribed to MSN, you can uninstall the application by using Add or Remove Programs Control Panel. »

  Then he gives me a link to download and install MSN 9 Internet software.  However, I'm afraid to click on it because I fear that it may load a viris.  Instead, I went directly to MSN and downloaded their latest messenger Live package, but it still does not work.  The reason why I think that this could be an attack is because I use Picture It! for quite some years now and have even installed on a new computer, and NEVER had to download anything to make it work.  I installed from Microsoft Works Suite 2004.

  Changed how Microsoft Picture it! works?  This program has been compromised?

  OK I fixed it.  I did another restore point but I don't remember how long I had to go back.  So what I did instead.  I uninstalled it again.  But this time I used the registry CCleaner cleaner afterwards to get rid of everything that is hung after the uninstall - and of course I backed up just in case.  Then I rebooted.  Then I reinstalled and it worked this time.  Not really sure what happened, but my scans my system is clean.  So I wonder if after the first uninstalled there was something in the registry.  In any case, thanks to John.

  Kitty

• X 64 Vista Home Premium CHKDSK does not end. No errors.

  I am running Vista Home Premium 64-bit and I get chkdsk runs whenever I start. It runs from stage 1 and complete with 9% of total. Then he will begin to step 2 and 55% of total and the program will stop. However, Windows will continue to start. The problem is that when I try a system restore, it fails and says that there is errors on the disk C: (part of Windows). I tried using F8 repair this computer option and get the same results. I bought and OEM "Vista repair disk" which looks exactly like the F8 option and she also does not terminate and the system reports errors on the restore disc. I tried the "right click on the hard drive" with windows to the top one and error-checking and it will plan a more late and ending. I got a call from the OEM Disk Checker 3.3 of the RS Software Lab disc verification program. I can get it to run and report errors, but I can't seem to fix. It will also schedule chkdsk to run pre-launch who did not finish. What can I do else?

  Hello

  You can follow the methods below and see if it helps.

  Method 1

  You can perform a clean boot to find with which service third is causing this issue.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Method 2

  If the problem persists, you can browse the drive in safe mode check and see if it helps.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Check your hard drive for errors

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Method 3

  If safe mode does the same thing, then start at the prompt of the WinRE and run the command chkdsk from there.

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• Vista Home Premium 64 does not recognize video HDV of Firewire.

  I used my Vista 64 computer to edit video standard def captured by firewire for years. Now I'm trying to capture HDV over firewire. When the camcorder is connected and video output Standard DV, capture works very well (and your camcorder appears in the device under imaging devices Manager). However, when I change the output of the HDV camcorder on the same firewire link, the computer gets no video. He is able to control the camcorder to the computer, but no video. Device Manager shows no device under imaging devices. It does not show the camcorder (Sony HVR z 5U) under sound, video and game controllers. But no video is seen. People of capture program (Sony Vegas Pro 9), IE the operating system detects only not the camcorder hdv under imaging devices (as it does with DV out).

  Hi Sharpvideo,

  1. from when are you facing this problem?
  2 recent changes on your computer?

  You can import video from a videotape in a video camera digital high definition (HDV) on your computer by using import video. When you import video from a videotape in an HDV camera on your computer, the video on the tape is encoded high-definition in a video file and then saved on a hard drive of your computer.
  Your computer must be running Windows Vista Home Premium or Windows Vista Ultimate to import high definition video from a camcorder to your computer by using import video in Windows Vista.
  For questions and answers about importing video from an HDV camera, see import of high definition video: frequently asked questions.
   
  To import the entire video from a videotape in an HDV camera

  Make sure that your HDV camera is connected to your computer via an IEEE 1394 connection, and then set the HDV camera to playback of recorded video (usually called VTR, VCR, or playback on the camera).
  Start Windows Movie Maker (click Start, click all programs, and then click Windows Movie Maker).
  On the file menu, click Import from digital video camera.
  In the name box, type a name for the video file for the imported video.
  Choose a location to save your video file from the import to list, or click Browse to choose another location.
  In list Format, high definition video device Format (MPEG) must be selected. Click Next.
  Click Import the entire videotape to my computer (if it is not already started), and then click Next.
   
  The video tape will be rewound to the beginning, and the entire videotape will be imported to your computer.
  The video file imported high-definition is saved as a file to the Microsoft recorded TV show, which is an MPEG-2 video file with a .dvr-ms file name extension.
  (Optional) If you want to stop importing video before the end of the video, click on stop and then click Yes.
  Click Finish.
   
  The imported video is saved as a video file on your computer and appears in Windows Movie Maker.
   
  Import video from a video camera high definition (HDV)
  http://Windows.Microsoft.com/en-us/Windows-Vista/import-video-from-a-high-definition-video-HDV-camera
   
  Importing video high definition (HDV): frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/importing-high-definition-video-HDV-frequently-asked-questions

  I also suggest to install the latest drivers for the Fire wire and the camcorder and check it out.
  Control camera requires a specialized piece of software provided by the manufacturer of the device. Try to contact the manufacturer of your camera for assistance.

  Kind regards
  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

• Why IPSec does not support multicast traffic?

  If IPSec is a tunnel, why can't set you the multicast traffic in an ACL to protect?

  IPSec is a standard, and there is nothing in the standard that allows for multicast or broadcast traffic to go through it.

  Specifically, the IPSec RFC (ftp://ftp.isi.edu/in-notes/rfc2401.txt) says things like:

  A security association is identified by a triple compound

  a security parameter Index (SPI), Destination IP address, and a

  identifier (AH or ESP) security protocol. In principle, the

  Destination address may be a unicast, broadcast IP address

  address or multicast group address. However, the IPsec Security Association Management

  Currently, the mechanisms are defined only for unicast SAs.

  and

  The receiver-orientation of the Security Association implies that, in

  the case of unicast traffic, the destination system will normally be

  Select the SPI value. Making the destination select the SPI

  value, there is no risk for manually configured security

  Associations to conflict with automatically configured (e.g., via a)

  The key management protocol security associations) or safety

  Associations from several sources in conflict between them. For

  multicast traffic, there are multiple destination systems by

  Multicast group. If some system or person will need to coordinate

  Among all the multicast groups to select an SPI or SPIs on behalf of each

  multicast group and communicate the IPsec group information to

  all legitimate members of this group of multicast through mechanisms

  not defined here.

  Several transmitters to a multicast group SHOULD use a single title

  Association (and therefore Security Parameter Index) for all traffic to

  This group when a symmetric key encryption or authentication

  algorithm is used. In such circumstances, the receiver knows only

  that the message is from a system with the key for this

  Multicast group. In such circumstances, a receiver will be generally

  not be able to authenticate which system sent the multicast traffic.

  Specifications for other, more general multicast cases are postponed

  for later IPsec documents.

  Sorry to quote RFC from you, but we just follow the standard and the standard does not support this. You can bypass it by setting a GRE/IPSec connection, but what really is encapsulating the broadcast/multicast in a package of volition unicast first, then encrypt this unicast packet.

• Flex Builder 4.5 Premium license does not not for automation - nothing else to try?

  So I get the message when I try to record/perform a test as the "license does not exist.  Replays are only allowed with the limited trial version. "I have a license key valid for Flash Builder 4.5 premium edition.  I read many forums on this subject, but none of them helped me.  I compile my project using Flash Builder 4.5, 4.5, and a script Ant calling mxmlc.  I changed my flex - config.xml to include 'flexbuilder4', 'flexbuilder45' and my serial number given with or without hyphens (and other combinations).  I do not have a license.properties file.  I don't know what I can do.  I already reinstalled Flash Builder 4.5.  I'm now trying Flash Builder 6 with the same results.

  DaVinci coder, I would recommend you report your request in the forum installation and activation of Flash Builder.

• Scan to email app with printer Officejet 6700 Premium - attachment does not come through

  I'm trying to get the scan to email app with my printer to work.  I can get the printer to send to my email, but there is no attachment when it arrives.

  I tried to send to my email on my ipad (a .me account) as well as on my laptop (microsoft outlook).

  I set up two e-mails to the printer, the document goes through and says it's successful but when I open the email there is no attachment.

  I also added eprintcenter.com to my contacts.

  HELP Please!

  Everyone concerned, my answer to about scanning to email does not send an attachment is here.

  Re: Eprint Scan to e-mail - not attached SCAN:
  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile-printing-and-ePrintCenter/eprint-scan-to-e-mail-scan-not-attached/m-p/3180271#M45314

• Remote user VPN IPSec does not work

  Hello

  I'm trying to configure a remote IPsec VPN on a Cisco router user 1921 but it doesn't work for some reason I don't understand. Does anyone have an idea? I forgot something?

  Thank you in advance for your help!

  This is part of my configuration:

  AAA new-model

  !

  local AuthentVPN AAA authentication login

  local AuthorizVPN AAA authorization network

  !

  AAA - the id of the joint session

  !

  username password xxxxxx xxxxx 0 0 encrypted

  !

  crypto ISAKMP policy 1

  BA aes 256

  preshared authentication

  Group 5

  life 3600

  !

  ISAKMP crypto client configuration group vpnclient

  key XXXXXXXXXXXXXXXXXXXXXXXX

  DNS 192.168.0.254

  GVA area. INTRA

  pool IPPoolVPN

  ACL 100

  !

  !

  Crypto ipsec transform-set esp - aes esp-sha-hmac T1

  tunnel mode

  !

  crypto dynamic-map 10 DynMap

  game of transformation-T1

  !

  list of authentication of crypto client myMap AuthentVPN map

  card crypto myMap AuthorizVPN isakmp authorization list

  client configuration address map myMap crypto answer

  card crypto myMap 100-isakmp dynamic ipsec DynMap

  !

  interface Dialer1

  MTU 1492

  the negotiated IP address

  IP access-group RESTRICT_ENTRY_INTERNET in

  NAT outside IP

  IP virtual-reassembly in

  encapsulation ppp

  Dialer pool 1

  Dialer-Group 1

  PPP authentication pap callin

  PPP chap hostname xxxxxxxxx

  PPP chap password 0 xxxxxxxxx

  PPP pap sent-name of user password 0 xxxxxxxxxxxx xxxxxxxxxxxxxx

  crypto myMap map

  !

  IP pool local 192.168.10.0 IPPoolVPN 192.168.10.253

  !

  overload of IP nat inside source list 110 interface Dialer1

  !

  access-list 100 permit ip 192.168.0.0 0.0.0.255 192.168.10.0 0.0.0.255

  access-list 110 deny ip 192.168.0.0 0.0.0.255 192.168.10.0 0.0.0.255

  The conflict will be terminated and should be avoided. It might work if you disable split-mining and road, all via the VPN client...

  Ideally business networks should not use 192.168.0.0/24; 1 or 2 either since they are common in home routers... you can also have them change their home network easily

  Patrick

• Visoft Premium problem does not not on Tecra S10 - 17J

  Hello

  I tried to install Visoft Premium 2007/04 on my laptop Tecra several times, but alwas you have a problem, the software did not work.

  I tried to install in the newley install Windows XP Professional, Windows 7 Professional and Windows 7 Ultimate, but always the same problem, Visoft wasn't runinnig. Wher I start the program, it shows the massage "program has encountered a problem and needs to close." We are sorry for inconvinience. "In the event viewer, it shows
  "Activation context generation failed for"C:\windows\system32\conhost.exe". Load Assembly Microsoft.Windows.SystemCompatible, e processorArchit return = "x 86", publicKeyToken = "6595b64144ccf1df", type = "win32", version = "6.0.7600.16823" is not found. Use sxstrace.exe for detailed diagnosis. »

  I tried to install Visfoft Premium 2007/04 on other much older laptops and the home PC-es, but software worked OK.

  On the Tecra laptop I don't see any other problems, all other software and hardware work. I even went to the center of Toshima service, but they have not found the solution and they don't know where the problem could bee.

  Any ideas how to fix?

  Hello

  I read in some other forums as the Norton or any other Antivirus software might prevent the application startup and running on the computer
  You use these software?
  Maybe you need to disable this for testing purposes

• VPN IPSec does not work

  I am trying to set up a VPN between a 2901 router and 831, but I'm not having any success.  When I run crypto isakmp sa, I get this:

  cisco831 #sh crypto isakmp his
  IPv4 Crypto ISAKMP Security Association
  status of DST CBC State conn-id slot
  IPv6 Crypto ISAKMP Security Association

  It doesn't seem to be a sign of life.  I can access internet ok on both routers, but the failure of attempts to ping between the routers LAN IP.  I guess it's a problem of nat or access-list, but I don't know what I'm missing at this time.  Here are my configs:

  CISCO 2901
  version 15.0
  tcp KeepAlive-component snap-in service
  a tcp-KeepAlive-quick service
  horodateurs service debug datetime localtime
  Log service timestamps uptime
  encryption password service
  !
  host name 2901
  !
  boot-start-marker
  boot-end-marker
  !
  no logging rate limit
  no console logging
  Select the secret XXXXXXXXXXXXXXX

  !
  No aaa new-model
  !
  No ipv6 cef
  no ip source route
  IP cef
  !
  IP domain name mondomaine.fr
  inspect CBAC tcp IP name
  inspect the name CBAC icmp IP
  inspect the name CBAC udp IP
  !
  Authenticated MultiLink bundle-name Panel

  secret user name me XXXXXXXXXXXXXXX 5!
  redundancy
  !
  crypto ISAKMP policy 3
  BA 3des
  preshared authentication
  Group 2
  ISAKMP crypto key address 173.x.x.x mypassword
  !
  Crypto ipsec transform-set esp-3des esp-sha-hmac TRANSFORMSET
  !
  MYVPN 10 ipsec-isakmp crypto map
  the value of 173.x.x.13 peer
  game of transformation-TRANSFORMSET
  PFS group2 Set
  match address 199
  !
  interface GigabitEthernet0/0
  Description of the Internet
  IP address 173.x.x.x 255.255.255.248
  NAT outside IP
  IP inspect CBAC out
  IP virtual-reassembly
  automatic duplex
  automatic speed
  card crypto MYVPN
  !
  !
  interface GigabitEthernet0/1
  Description of LAN
  no ip address
  automatic duplex
  automatic speed
  !
  !
  interface GigabitEthernet0/1.1
  encapsulation dot1Q 2
  IP 192.168.1.1 255.255.255.0
  IP access-group 100 to
  penetration of the IP stream
  stream IP output
  IP nat inside
  IP virtual-reassembly
  !
  interface GigabitEthernet0/1.2
  encapsulation dot1Q 3
  IP 192.168.2.1 255.255.255.0
  IP access-group 101 in
  penetration of the IP stream
  IP nat inside
  IP virtual-reassembly
  !
  no ip forward-Protocol nd
  !
  IP http server
  IP http secure server
  IP flow-export GigabitEthernet0/1.1 source
  IP flow-export version 5
  flow IP 192.168.1.5 export destination 9996
  !
  overload of IP nat inside source list NAT interface GigabitEthernet0/0
  IP route 0.0.0.0 0.0.0.0 173.x.x.x
  !
  NAT extended IP access list
  ip permit 192.168.1.0 0.0.0.255 any
  !
  threshold of journal-update of 2147483647 IP access list
  recording of debug trap
  logging 192.168.1.5
  access-list 199 permit ip 192.168.1.0 0.0.0.255 172.20.0.0 0.0.0.255
  !
  control plan
  !
  Line con 0
  line to 0
  line vty 0 4
  exec-timeout 480 0
  password 7 XXXXXXXXXXXXXXX

  local connection
  entry ssh transport
  !
  Scheduler allocate 20000 1000
  end
  ************************************************************************
  CISCO 831
  Version 12.4
  no service button
  horodateurs service debug datetime msec
  Log service timestamps datetime msec
  encryption password service
  !
  hostname cisco831
  !
  boot-start-marker
  boot-end-marker
  !
  activate secret XXXXXXXXXXXXXXX!
  AAA new-model
  !
  !
  AAA authentication login me local
  !
  !
  AAA - the id of the joint session
  !
  !
  !
  !
  No dhcp use connected vrf ip
  DHCP excluded-address IP 172.20.0.1
  !
  IP dhcp pool mypool
  network 172.20.0.0 255.255.255.0
  WR domain name
  Server DNS 8.8.8.8
  router by default - 172.20.0.1
  !
  IP cef
  no ip domain search
  IP domain name mondomaine.fr
  !
  Authenticated MultiLink bundle-name Panel
  secret user name me 5 XXXXXXXXXXXXXXX

  !
  crypto ISAKMP policy 3
  BA 3des
  preshared authentication
  Group 2
  ISAKMP crypto key address 173.x.x.x mypassword
  !
  Crypto ipsec transform-set esp-3des esp-sha-hmac TRANSFORMSET
  !
  MYVPN 10 ipsec-isakmp crypto map
  the value of 173.x.x.x peer
  game of transformation-TRANSFORMSET
  PFS group2 Set
  match address 199
  !
  Archives
  The config log
  hidekeys
  !
  interface Ethernet0
  LAN description
  IP 172.20.0.1 address 255.255.255.0
  IP access-group 100 to
  IP nat inside
  IP virtual-reassembly
  !
  interface Ethernet1
  Description of the internet
  IP address 173.x.x.13 255.255.255.248
  NAT outside IP
  IP virtual-reassembly
  automatic duplex
  card crypto MYVPN
  !
  interface Ethernet2
  no ip address
  Shutdown
  !
  IP forward-Protocol ND
  IP route 0.0.0.0 0.0.0.0 173.x.x.14
  !
  no ip address of the http server
  no ip http secure server
  !
  overload of IP nat inside source list 100 interface Ethernet1

  Crypto-list extended IP access list
  ip licensing 172.20.0.0 0.0.0.255 192.168.1.0 0.0.0.255

  access-list 100 permit ip 172.20.0.0 0.0.0.255 any
  access-list 199 permit ip 172.20.0.0 0.0.0.255 192.168.1.0 0.0.0.255
  !
  control plan
  !
  Line con 0
  password 7 XXXXXXXXXXXXXXX

  no activation of the modem
  line to 0
  line vty 0 4
  privilege level 15
  transport input telnet ssh
  !
  max-task-time 5000 Planner
  end

  A few things that need to be changed:

  CISCO 2901:

  (1) ACL 100 applies to GigabitEthernet0/1.1, however, I do not see 100 ACL configured on the configuration.

  (2) ACL 101 is applied to GigabitEthernet0/1.2, however, I do not see that ACL 101 exists in the configuration.

  (3) NAT ACL must exempt traffic between 2 local networks as follows:

  NAT extended IP access list
  1 refuse ip 192.168.1.0 0.0.0.255 172.20.0.0 0.0.0.255

  CISCO 831:

  (1) ACL 100 is currently applied to the configuration section 2: NAT and Ethernet0. I would create a new ACL for instruction of NAT that should be added to the deny ACL (NAT exemption) as follows:

  access-list 150 deny ip 172.20.0.0 0.0.0.255 192.168.1.0 0.0.0.255

  access-list 150 permit ip 172.20.0.0 0.0.0.255 any

  overload of IP nat inside source list 150 interface Ethernet1

  no nat ip inside the source list 100 interface Ethernet1 overload

  Hope that helps.

• CS4 design premium - series does not

  I just changed my workstation and I tryied to install my CS4 Design Premium (original, using its original dvd - paid in full)

  at the series prompt, you receive an error "you entered the serial number is not valid." Click ok to try again.

  Serial number used is that of the CS4 box

  in the past Adobe had a customer support, now it's not available I can write only here

  so, if anyone can help me, I'll be very grateful

  Paolo

  

  1, I don't think that Adobe has ever put a serial number ON an area where everyone in the store could see... your serial number should be on a sticker inside the box

  2nd, check at https://accounts.adobe.com/ , then click on Plans & products above to find a list of your programs and your serial numbers

  3rd, license invalid http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

• HP PHOTOSMART PREMIUM C309ns does not print black misalignment & printing

  HP Photosmart Premium Web Printer Model # C309ns (Microsoft 64-bit)

  Suddenly I'm unable to print in black.  When you print documents, black is low or absent.

  I tried to solve the problem of:

  -Updated the drivers and software updates

  -Cleaning of the print head

  -Remove all the ink and their replacement cartridges

  -Turning printer off, wait, then turn on

  -Restart the computer

  -Tried to align the printer, but it "failed".

  Help, please!

  Remove the ink cartridges and using the grey lever on the side of the cart, remove the printhead.  Clean the electric contacts (bunches of points 1/16 "diameter gold) with a damp lint.  The fabric will be ruined.

  Clean the surface of contact inside the carriage.  Re-monte and retest.