KB979683

Cannot install the update to windows KB979683. It says failure error Code: FFFFFFFF. Can you please help me.

Have you tried to install it manually? Here is the link from Microsoft: http://www.microsoft.com/downloads/details.aspx?familyid=142710FD-9CD4-4DD0-AABA-2AACE03C008F&displaylang=en.  Click to download -> run.  Several times a manual installation Gets an update to install when Windows Update fails.

If this does not work, try to run the Microsoft OneCare safety scanner.  Sometimes it will solve problems of hidden registry, or erase viruses can prevent the installation of patches: http://onecare.live.com/site/en-us/center/whatsnew.htm. Click full service scan, and then Quick scan (full scan takes a long time to complete). Try the patch again.

Barbara

Tags: Windows

Similar Questions

  • Vista - Error Code: 80070422 (cannot install KB979683)

    Hardware: Intel CPU, version of card mother Gigabyte GA-P35-DQ6 1.0 with Award Bios F9b, 2 GB of ram.

    Security software: antivirus, Microsoft Security Essentials, also using MalwareBytes and Panda, anti-spyware freeware offerings. Windows Defender enabled, Windows Firewall active.

    History:

    0 last week doesn't have a hard drive. re-installed Win Vista Ultimate (gold) on the new drive from orginal DVD (bought USA) followed, of course, the days of update and re-start to get up to SP2.

    1. all good, well system work, until he has two days, what KB979683 installation seems to install OK and then in a never-ending cycle of presenting herself to re - install, followed by an installation successful, followed by present for re - install. Last update before KB979683 was KB972696 (definition of 1.85.1925.0).

    2. at the same time (2) this happened trying to access Windows Update fails with the 80079422 error.

    Other "unusual": to access the 'updates installed"via Windows Update, or"Programs and features"control panel shows no updates installed!

    What I did:

    0 studied this question on this forum: Viiv, based on a proposal by PA Bear KB979559 has already been installed successfully: as shown in the installation of Windows Update history.

    1 rebooted in Mode safe and performed a full scan with MalwareBytes and Microsoft Security Essentials all with the latest security updates: both scans reveal no virus, malware, etc.

    2. manually downloaded and installed KB979683 for Vista.

    Appreciate any help.

    Thank you, Bill

    Bill Woodruff

    I use CCleaner, but not "automatic"; I could throw at the end of a session of web browsing in a long time where I jumped around among many web sites...

    I thought that this might be the case (where my question ).

    See this post to ANSWER in a related thread in MSE updated Defs forum: http://social.answers.microsoft.com/Forums/en-US/mseupdate/thread/4109f72b-058e-47ed-8229-bb8187a64155/#531f2f65-38f2-4f7c-843f-cadbea61cb0b

    In short, it would appear that CCleaner deletes the TEMP folder, not only its content, & this "horks" MSE of Auto-setting up-to-date until the file is rebuilt by default (and it was rebuilt only when you restart if you don't NOT CCleaner to run at startup).

    So, either stop using CCleaner to remove the files TEMPORARY (TIF, OK) or ditch (perfectly safe to download/use) to something less destructive asATF-Cleaner CCleaner.

    NB: If you ever think that your registry database must be "near absence", cleaned, repaired, boosted, point, healed, twisted, fixed or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

    See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

    [On the positive side, however, CCleaner prompts you to save a backup of any change you are going to do with the integrity of the register voluntarily. [If you use it, make sure you accept the prompt & save a back-up!]

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • KB979683 installs several times each day with success - Virgin of updates installed on Windows 7

    OK so every day I turn on my laptop and whenever I stopped it, Windows Update installs KB979683. It is said she is successful, but then it will try to install it again the next day, or the next time I turn it on. This can happen if I let WU to install by itself, or if I said manually install and as mentioned, he's trying to install every time I stop sense, I have to wait 5-10 minutes everytime I want to stop my laptop. I saw the article on the problems with this KB and XP, but I am running Windows 7 (x 86). In addition, my installed updates window is empty - according to this, I have no installed all updates so I can't remove it manually and install this update. Any help? It's driving me crazy.

    This problem is now resolved, even if a different method from those proposed above. I found a user with a similar problem on a blog - it may or may not have something to do with Visual Studio 2008 SP1. In any case, the solution is to increase the size of the registry: HKLM: System: CurrentControlSet: RegistrySizeLimit

    I put this to decimal value 4294967295 and restart, has run the SFC engine and reintroduced updates.

  • Updated even over and over (KB979683)

    13 KB (KB979683) guard installation update over and over again every few hours because it came out a month ago. Page update uninstall on my computer just stays white so I can't uninstall and then reinstall. How can I stop this? (I'm running 32-bit Windows 7)

    Chances are that you see the effects of a W32/Alureon rootkit infection.

    See the section "How to get help" of http://support.microsoft.com/kb/979683

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    Buying to meet problems installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through your usual support contacts.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Repeatedly offered KB979683

    is there no simple correction for this problem

    * Title *.
    on me dit sans cesse de télécharger référence sécurité KB979683-en fait ive fait donc environ 40 fois-toutes réponses possibles sembler charabia-gook pour un profane comme moi

    cruiskeen6,
    Please post with the information requested here: what to post in the Windows Update forum
    Start with these troubleshooting steps and post returns with the requested info and arises from the troubleshooting.  See the list of installed updates and see if the updates are showing as it is installed or not.  If they are installed, then check this out:
    Troubleshooting Windows Update: offered on several occasions to update

    If they fail to install and then start with this one:

    Solve Windows Update installation issues

    Clean boot your PC, and then run Windows Update.

    Reset the Windows Update components

    Perform operations of KB883825

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • XP - cannot install security update KB979683

    Cannot install the update of security for Windows XP (KB979683) - for several weeks now

    The error codes? Windows XP sp level?

    This update: http://support.microsoft.com/kb/979683

    • On some Windows XP systems, this security update can be reaffirmed. This problem occurs because certain binaries are in a State "unsigned". To resolve this issue, follow the steps in the "method 3: rename the Catroot2 folder" section of the following article in the Microsoft Knowledge Base:
    822798 (http://support.microsoft.com/kb/822798/) you cannot install some updates or programs

    TaurArian [MVP] 2005-2010 - Update Services

  • Vista SP2 32-bit, Windows Update continues to install KB979683 and then re-list as a new "important update available"

    Automatic updates of Windows installs KB979683, and then in the next update checking, it is listed under "important update available". He repeated every day for three weeks.

    Under 'View Update History', he shows again and again KB979683 installation successfully.

    Under 'updates installed, he said, "no update is installed on this computer". So I can't download it manually on my desktop, uninstall the update, restart in safe mode and reinstall manually. Also, when I tried to install manually in safe mode without deleting the file, I received the error 0X8007043c.

    I tried stopping the windows update service, and then delete all files in C:\Windows\SoftwareDistribution > DataSstore and C:\Windows\SoftwareDistribution > download, then by restarting the service, but it did not help.

    I've updated and run Malwarbytes Anti-Malware 1.46 and AVG 9.0.829, but found no threat.

    I use windows, as well as automatic daily scans with AVG firewall (manual scans with Malwarebytes: daily).

    I don't know if it's important, but I'm under IE8, version 8.0.6001.18882, 256 bit zero versions updates. I have seen a recent update was available for IE8 (KB982381) but when you try to run manually, he said that the update does not apply to my system.

    Help, please!

    Thank you, Todd.

    There is a good chance that you see the effects of a (including a W32/Alureon rootkit) hijackware infection!

    NB: If you had no installed anti-virus application or subscription has expired * when the machine was first infected * and/or your subscription has expired since and/or the machine is not kept fully corrected in Windows Update, don't waste your time with any of the following: Format & reinstall Windows.  A repair install won't help!

    Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software).
    https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

    Also available via the homepage of Support of consumer safety: https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. see if you can download/run the MSRT tool manually: http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not analysis FAST!  You may need to download the MSRT on an uninfected machine and then transfer the MRT. EXE to the infected machine and rename it to SCAN. EXE before running it.

    2A. WinXP-online Windows Live Safety Center scanner 'Protection' (only!) in Mode safe mode with networking, if necessary:http://onecare.live.com/site/en-us/center/howsafe.htm

    2B. Vista or Win7-online this scanner instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. now post the logs required in a forum appropriate for support by an expert in the field. DON'T SKIP THIS STEP!

    I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.phpand http://aumha.net/viewforum.php?f=30

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • KB979683 WU installs OK but keeps offering him yet again and again

    This security update has just been published as well as several other right guard appearing as an update to treat even if it appears in the installed list. What is happening and how it stop?

    Running XP Pro SP3 . In Add Remove panel only found an instance of KB9799683, which I deleted. When Windows update restarted the KB979683 arose and I allowed him to be installed. And now whenever I reboot the system, he tells me there are updates installed and of course, there are KB979683 there is only one.  When I check the list of installed patches that KB979683 is there and will be added on every time I run the update. I don't want to hide it for now until this problem is solved

    I followed your steps after the posting of the updated and once it appears in the status bar (update available for treatment) I went through the process of importing certificate. It showed as having successfully completed. Then, I closed the open panels and restarted the computer. Still, the update appears in the lower right task bar and indicates that there are updates. I had a quick glance and it is always eager to update KB979683. I have bot 3 other PC with the same question. Humbug! It is not a question - simply boring.

    One of these workarounds going to get KB979863 installed correctly:

    Solution #1 - using Windows Explorer, navigate to the directory WINDOWS (C:\WINDOWS). Open the KB979863.log and see if there is a section that shows the following entries:

    69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
    drivers... jump copy!
    80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
    drivers... jump copy!

    IF the KB979863.log contains these entries that the solution #1

    1) IF KB979863 is listed in Add/Remove programs in the Control Panel, and then uninstall it and reboot the system.
    2) manually download the update from the Microsoft Download Center and Save it.
    Recommend it saved directly on the root drive (the drive where Windows is installed on, usually C:\):

    Update for Windows XP (KB979683) 32-bit security

    (3) once the download is complete close all open programs and browsers
    (4) KB979863 install by clicking Start > run > Browse
    Click on the my computer icon in the left frame
    Click the drive root in the right frame (in this case it is C:\ ), click on the Open button

    Click once on WindowsXP-KB979863- x 86 - ENU.exe to highlight, click Open
    Add the /o switch to overwrite the OEM inf files

    C:\WindowsXP-KB971486-x86-enu.exe/o/o

    Note that there is a space between e and the /

    Then click OK and the update will be installed.
    When it has finished installing it takes a restart prompt.
    Make and update will not be offered repeatedly.

    Note: Workaround above for installing the kernel updates provided by MVP Ottmar Freudenberger

    Solution #2

    The second workaround is not related to the question of OEM .inf file above. Concerning the number of unsigned system files . To find out if the question repeated installation undergoes a unsigned system files, follow these steps:

    Click Start , click run , type sigverif.exe and then click OK .
    Click on Advanced
    Click on "Notify me if any system files are not signed"
    Click the connection tab, check the box Save results file in a log file signature verification is enabled
    Under options , the name of the log file should show as SIGVERIF. TXT . In this case, click OK
    If this isn't the case, type SIGVERIF. TXT and make a mark next to add it to the log file existing
    Click Start

    Be patient as the tool will take some time to run.
    When the tool has finished its operation click the button Advanced to again File Signature verification tool.
    Click the recording tab.
    Click the view log button. SIGVERIF. TXT is now open.

    An XP system that is the problem of unsigned files will show an entry that looks like this to the top of a SigVerif.txt-

    Operating system platform: Windows 2000 (x 86) Version: 5.1, Build: 2600, CSDVersion: Service Pack 3
    Results of the analysis: Total of files: 3718, signed: 70, unsigned: 2573, not scanned: 1075

    This is not affected by unsigned files will show a system - XP

    Operating system platform: Windows 2000 (x 86) Version: 5.1, Build: 2600, CSDVersion: Service Pack 3
    Results of the analysis: Total of files: 3578, signed: 2535, unsigned: 0, not analyses: 1043

    If the problem is related to unsigned files, the solution is:

    (1) connect you with an account with administrator privileges. If your user account has administrator privileges, log with this account.
    NOTE: XP Home Edition has no administrator account showing on connect, unless the system is started in Mode safe.
    If your user account has administrative privileges of it does not need to start safe mode and log in as Admin

    (2) open an command prompt (click Start > run > type cmd and click OK )
    (3) at the command prompt, type the following commands, pressing enter after each command
    You can copy & paste the commands after the speedy right clicking after > and choose Paste

    net stop cryptsvc
    Ren %systemroot%\system32\catroot2 oldcatroot2
    net start cryptsvc
    output

    4) go to this subfolder - WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
    (5) remove all tmp*.cat files in the subfolder. If any of the files that start by tmp exist in this folder, do not remove any other files . The .cat files
    This file is necessary for the installation of patches and service packs.

    Do not rename the folder C:\windows\system32\catroot . The Catroot2 folder is automatically recreated by Windows, but the folder C:\windows\system32\catroot is not re-created if is renamed the folder C:\windows\system32\catroot .

    Download manually KB979863 and Save it. Do NOT install the downloaded version of it:

    Update for Windows XP (KB979683) 32-bit security

    Once the download is complete, close all the open programs and browsers and then install KB979863. Restart the system, at the request and that there should be no new proposals of the update.
    MowGreen Services update - consumer safety

  • KB979683 security update continually wants to Install.

    KB979683 security update installed on my PC but windows update still wants to install.  Now, I installed this update + 6 times...  How can I get rid of this gene and my computer protected?

    sinchilla,
    Take a look to this article and post back with the results:

    Troubleshooting Windows Update: offered on several occasions to update

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Update security for Windows Vista (KB979683)

    Update security for Windows Vista (KB979683)

    I get "error (s) found: Code FFFFFFFF.

    Help, please!

    Hello

    My friend has the same issue, you can try

    1 - run TDSSKIller

    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    2. If this does not work, try to reset windows Update components

    http://support.Microsoft.com/kb/971058

    Finally

    3 try to run SFC/scannow

    http://www.updatexp.com/scannow-SFC.html

    keep us informed

  • Latest updates - KB977816 KB978338, KB978601 KB979309 KB979683, KB980232, KB981332, KB890830 - cause several problems

    My computer has completely changed after the installation of this series of updates.  The application home screen now a password (I had set it for automatic logon).  The appearance of the taskbar, menu start, shutdown dialog all changed.  I had to restore my system to get back to where I had been before.

    I am also unable to apply KB978338 and get code 80004005 When trying to submit a new application.
    Have also downloaded KB978338 manually http://download.microsoft.com/download/A/B/5/AB5E90F9-5F66-43D8-B2E6-CC69A6E286B2/Windows6.0-KB978338-x86.msu and applied as a few hits seem to suggest that fix - without success.
    I echo what the experience of IanDLS. -On the application had issues with iexplorer but DVDs ok - reboot several times seems to have settled things down with some KB978338 applied.
    It seems to be a theme in the success of google it is a material incompatiblility software.
    I have Vista 6.0 Build 6002: Service Pack 2
    Interestingly, I also have a HP Pavilion dv6000 laptop similar to Craig Goodrich.
    I'll check on HP Pavilion dv6000 KB978338.
    Anyone who solve this please post difficulty.

    ...

    29/04/2010

    This is now fixed on my machine.
    Thanks to HP support by Chat and esp Joy Shade and Vanessa
    http://h10025.www1.HP.com/ewfrf/wc/contacthp?LC=en&cc=us&product=1842189&lang=en&DLC=en
    --================================================================================
    -Here's how:
    --================================================================================
    --=========================================
    -Update for history errors
    --=========================================
    Update security for Windows (KB978338)
    Installation date:? 28 /? 04 /? 2010 22:55
    Installation status: failed
    Error details: Code 80004005
    Update type: Important
    Difficulty for KB978338
    More information:
    http://support.Microsoft.com/?kbid=978338
    Help and Support:
    http://support.Microsoft.com

    Update security for Windows (KB978338)
    Installation date:? 28 /? 04 /? 2010 20:35
    Installation status: failed
    Error details: Code 80004005
    Update type: Important
    Difficulty for KB978338
    More information:
    http://support.Microsoft.com/?kbid=978338
    Help and Support:
    http://support.Microsoft.com

    Update security for Windows Vista (KB978338)
    Installation date:? 28 /? 04 /? 2010 19:34
    Installation status: failed
    Error details: Code 80004005
    Update type: Important
    A security issue has been identified that could allow an attacker to forge a system action or behavior unbeknownst to the user. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
    More information:
    http://go.Microsoft.com/fwlink/?LinkId=179056
    Help and Support:
    http://support.Microsoft.com

    --=========================================
    -Fix
    --=========================================
    We will try to rename the folder C:\Windows\SoftwareDistribution Windows Update to fix the problem.
    This problem may occur if the Windows Update software distribution folder has been corrupted.
    (1) close all open windows.
    2) click the Start button, click "All programs" and click on "Accessories".
    (3) right-click "Command Prompt" and click "Run as Administrator".
    (4) in the window "Administrator: command prompt", type "net stop WuAuServ" (without the quotes) and press ENTER.
    Note: Please look at the cmd window and make sure that it is said that he was arrested with success until we try to rename the folder.
    However, if it fails, please let me know before performing other measures and
    include the error messages that you may have received when it failed.
    5) click the Start button, in the "Search" box, type "%windir%" (without the quotes) and press ENTER.
    (6) in the open folder, find the folder named "C:\Windows\SoftwareDistribution".
    (7) make a right click on the folder, select Rename, and type "SDold" (without the quotes) to rename this folder.
    (8) while remaining in the window "Administrator: command prompt", type the command
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    in the window open to restart the service Windows updates.
    Note: Please look at the cmd window and make sure that it says it has successfully launched.
    Now, check if you are able to install the update to Windows.
    Installation of http://www.microsoft.com/downloads/details.aspx?familyid=196055A6-15D1-4DA8-B33D-501E69BF5176&displaylang=en
    Complete installation
    Perform required restart

    Age > 30 minutes will be taken... I went to bed as he said that he was always applying...
    In the morning, he showed that he had...!:

    --=========================================
    -Confirm applied successfully
    --=========================================
    Start - Help and support - software drivers and BIOS updates
    Software updates, drivers, and BIOS
    Get updates from Microsoft
    Click to open Windows Update.
    View update history
    Update security for Windows (KB978338)
    Installation date:? 29 /? 04 /? 2010 00:04
    Installation status: success
    Update type: Important
    Difficulty for KB978338
    More information:
    http://support.Microsoft.com/?kbid=978338
    Help and Support:
    http://support.Microsoft.com

  • Update of security KB979683

    Try to load this update. Three times he says that it is successful, but obviously not. Can anyone suggest what I please.

    Try the solution proposed during

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/4a6ea702-47e9-48C6-8460-6d3e9f6d9abe/>

    You can see the effects of an infection (including a W32/Alureon rootkit) hijackware.

    Try TDSSKILLER to find rootkits.

    Download and run from here

    http://support.Kaspersky.com/downloads/utils/TDSSKiller.exe

  • KB979683 and KB980232__code 8007371B Update_dt000 Windows

    I get these error per day for a week or more, but they fail to install

    Run this tool and see if it helps:

    Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2
    http://support.Microsoft.com/kb/947821

    TaurArian [MVP] 2005-2010 - Update Services

  • Loss of FN - key after the installation of the updates from Microsoft on L500 security

    I am using a satellite L500-19U

    After the installation of Microsoft security updates the FN lost their function except the brightness keys + /-function.
    also the function keys that appear on the upper border of monitor by pressing the FN key appear after the security packages have been installed.
    I solved the problem by removing the update through the function of W7 (Wiederherstellungs punkt) back.

    The following security packages are selected to be installed:
    Update security for Windows 7 for x 64-based systems (KB978601)
    Update security for Windows 7 for x 64-based systems (KB979309)
    Update security for Windows 7 for x 64-based systems (KB979683)
    Update security for Windows 7 for x 64-based systems (KB980232)
    Update security for Windows 7 for x 64-based systems (KB981332)
    Windows MRT x 64-April 2010 (KB890830) (malicoius software removal tool)

    Which of them are unsuspicios, which must be postponed, the updates are necessary after installation, updates?

    Post edited by: JoJo58

    Hello

    If you read about these update on the Microsoft website: (not of them should affect the FN keys)

    http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=998164b7-4B8C-468B-8d39-f242633c8838

    I checked the history of updates on my computer and all of them are installed with the exception of Windows MRT x 64-April 2010 (KB890830) (malicoius software removal tool). Everything works correctly, try to remove this update.

  • Failure of the security update for Windows xp

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    , Then they have all the same numbers but automatic updates. I do not know why they do not?  Is my computer in danger? What someone knows something about it?  Can someone let me know, I would really appreciate it.  Thank you :)

    Lower-right, now, I get an exclamation icon, when I click on it, it lets me know that I have updates to install, it goes through the whole procedure, but he then shows how they all failed.  Just today, I had 18 of them.  They are all updated for Windows XP security they all begin with (KB) other numbers are all different. (KB978601), (KB979683), (KB978338), (KB979309), (KB981332), (KB977816), (KB980232) Microsoft Update.

    I would try reinstalling Windows Update Agent Installer first.  Here is a link to the Microsoft site that explains how to do this: http://support.microsoft.com/kb/949104.   Go to the section how to get the last update agent, as it is already installed.  Scroll down to the section under the information tab, called Windows Vista, Windows Server 2008, Windows XP, Windows Server 2003 and Windows 2000 Service Pack 4.    Choose the one that fits your computer (x 86, x 64, Itanium).  Run this update and follow the instructions.  Windows Update will now be reinstalled, but it's a good idea to restart at this point.  Check if your updates to install.

    Otherwise, you may need to install manually by following the directions below:

    (1) Download Center to visit Microsoft: http://www.microsoft.com/downloads/en/default.aspx
    (2) search for each update code that begins with the letters "KB" and followed by a set of numbers (i.e. KB979309)
    3) click on the link for the download and then click on download and run. You must accept the agreement and then click on continue.
    (4) repeat this process for each download of updates Windows could not install.
    (5) run Microsoft update again, and click Find updates.  If all goes well, it will show that you are completely patched.

    It is always better to stay completely patched, as many of them are security-related.  If the solutions above do not work for you, I recommend that you run a full scan on your computer.

    Barbara

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