kColor Laserjet CP1215 - blue lines at the bottom of page

My LaserJet CP1215 began about 2 cm long printing blue lines every 2 cm on each side of a sheet of paper on the side of the printer.  I ran clean Page twice and also printed at least 100 sheets of paper to remove any toner that can be had on the machine.  However, nothing has worked, and the printer still prints blue lines.  Interestingly, no blue lines appeared on the own Page book when I put it to run.

Any advice would be very welcome.  Thank you

Hi Susieb,

I don't know what you mean that "blue is bloodshed." Do you mean it is loose toner inside the printer cartridge?

You did "eleven Solution: identify and replace the problem print cartridge'? '" These steps help to identify if the problem is with a cartridge, or if the printer should be cleaned more.

If you have a cartridge that leak, sometimes there will be a loose toner inside the printer. It looks like the brilliantly colored or black dust. Some new cartridges come with a cleaning cloth (they ones I've seen are yellow/orange). If you don't, I'd get a type Microfiber cloth to wipe it off upwards.  If you get any on you or on your clothes, do not hot water to clean! The heat will set the color. Use only cold water.

Another thought is that the imaging drum is damaged. In this case, you would need a new cartridge to solve the problem.

If the cartridges are genuine HP cartridges, it is possible that they are under warranty. You can call the HP Technical Support to see if they are under warranty. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

Tags: HP Printers

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