kdcom.DLL - base address F789815E at F7897000, datestamp 4ed8a0bd

My Dell desktop computer gave me the blue screen of death yesterday with the following information...

A problem has been detected and window has been closed to prevent damage to your computer.

This is the first time you've seen this Stop error sreen, restart your computer.  If this screen appears again, follow these steps:

Make sure you have enough disk space.  If a driver is identified in the stop message, disabel the driver or check with the manufacturer for updated driver.  Try changing video cards.

Check with your hardware vendor for updates of BIOS nay.  Disable the BIOS memory options such as implementing caching or shading.  If you need to use ot safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe mode.

Technical information:

Stop: 0x0000007E (0xC0000005, 0xF789815E, 0xF78D6864, 0xF78D6560)

kdcom.dll - address F789815E base at F7897000, DateStamp 4ed8a0bd

I use my laptop to connect my knowledge PC is very limited...

Can anyone help?

Hey OlsonJB,

Besides what Sandeep said, follow my link below, the error you posted above is recommended to update your system BIOS (Basic Input Output System) so below if a link to the Dell Drivers site, fill out your information and update all your drivers, but specifically a BIOS upgrade is his option.
Thank you!

Tags: Windows

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