KelbyOne training kit

I signed up for the plan of creative photography of cloud during the month of may when an offer for KelbyOne training package that was happening.

I never received any information on how to access this training, so I contacted customer service at the beginning of June on how to get access. Nobody could answer me, and since yesterday I finally received this reply:

"... Please follow instructions on the link below and enter the redemption code when prompted. " http://kelbyone.com/Adobe/redeem/?TrackingID=KPUTS ..."

It's great I now the link but I don't always have the redemption code after waiting over 1 month to meet customer! I went back to the customer in less than 24 hours later and have now been told:

"Please be informed that kelby offer has already expired."

«I'm sorry, I see the offer valid time limit has already expired so supply is more can be reactivated, in this case as an exception I've credit free months for the current subscription where you do not need to pay for the next 2 months.»

Someone please help, it's literally the worst customer experience that I have ever met.

Jonathon

The code has been tweeted you & also update in the case of CS: 0218791239

Please be redeemed in http://kelbyone.com/redeem/

Concerning

Stéphane

Tags: Adobe

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