Key the Option for monitoring REMOT sx20
SX20 shows "snapshot requires a key option for remote monitoring. but I have not received any key option with the option key of remote monitoring feature of Cisco. another link said remote monitoring option will require additional cost of 1 January 2016. Now my question is how to activate it and if it takes the cost what is the part number for key option for remote monitoring...
The obligation to have a key Option Remote Monitoring installed to see snapshots of the cameras and the content on the page of the Web Interface call control was introduced in the version of the TC7.3.3 software. If you are running a version of software before that, then you will be able to see the snapshots without such a key installed.
To get the key of the remote control, you should buy Cisco, is around US $100 price per endpoint.
The license you wish to lie beneath the level superior SKU L-TP-RM. Then choose L-C-SERIES-RM, L-MX-SERIES-RM, L-SX-SERIES-RM, L-EX-SERIES-RM or L-TEACHER-SERIES-RM below, according to what end point of model you need to.
There are a number of people in the forums who see it as nothing else that a money grab from Cisco as they now charge for a feature that should be free.
This has been discussed several times in these forums before - some links to sample on this feature, the necessary licenses, and problems with the features are:
- tc730-websnapshots-broken-even-further-design
- TC-option-key
- topic-cisco-telepresence-sx20
- published tc734
Wayne
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Tags: Cisco Support
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