Keyboard, mouse, drivers, computer laptop

I have a laptop with Windows Vista Ultimate.  Something is causing both the touchpad and keyboard to no function.

1. sometimes after running Windows Update - pilots for an infrared mouse/keyboard are pushed to the laptop and they circumvent the normal keyboard and touchpad drivers.  I am computer savvy, and I find them impossible to uninstall.  They reinstall on reboot, constantly.  Even if you disable Windows Update, they reappear 1-2 days later.

2 restore the system to a previous point is the only way I found to keep the computer off for 1-2 days.

3. a USB mouse can be connected and works very well - seems to circumvent the infrared drivers (keyboard still does not work of course).

4. reading online supports it as a Microsoft created the problem for users of laptops using Vista hearty.

Hi Azoreo,

You can turn off the automatic updates, see article below:

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-automatic-updating-on-or-off

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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