Keyboard of blackBerry Smartphones will not lock!

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• Keyboard of blackBerry Smartphones will not unlock

  I tried to update the Documents application to take away this afternoon. The update failed, and then my BB was stuck.

  Pull a battery, which looked OK, but it turns on with the keyboard locked and I can't unlock it!

  The upper left button does nothing, nor [* call].

  I can always use alt + return to scroll through applications but cannot access the home screen. SE back button then does not work.

  What should I do?

  Thank you

  Wolf

  It is an update of my previous post. Problem seems to have been resolved.

  I think that the culprit was an update to the application of documents to go.

  I plugged my BB for the Manager Office, used to remove the application and install the latest OS version and it works fine again.

  Wolf

• Screen of blackBerry Smartphones does not lock

  After pressing the locking button of the screen on the top of the torch, the screen turns off for 3-4 seconds and turns on automatically. the keyboard does not lock with this lock button and the screen stays on continuously, even if the backlight dim option is set to 20 seconds.

  Would amp, you reboot and see if it works correctly?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• Physical keyboard of blackBerry Smartphones does not

  Just get a private from t-mobile a few days ago. Today all of a sudden the physical keyboard has stopped working. I can use it to scroll, but not to enter text. It's like the screen keyboard we does not recognize that I want to use the physical and remains open when I return at the top of the physics. I started in safe mode and checked the setting for physical keyboard gestures to ensure its on. Still will not work. I started and shut down several times. Still no joy.

  Have you tried turning off the phone, not just reboot?

• Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!

  I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!

  Hello and welcome to the community!

  iznjen25 wrote:
  I thought that I try n delete then reinstall but there is no option anywhere to delete bbm

  Please see this:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.

  He request and update the application identity BB as well? If that failed, then you have to force that.

  Good luck and let us know!

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• Camera of blackBerry Smartphones will not work...

  Hi all

  with my new BlackBerry 9800 Torch, I tried to take pictures, but it simply does not work.

  I tried every button described in the manual (on the touch screen or button below or the touch of comfort on the right side of the BB), but the BB will not take a picture. I can make videos, but not photos. Just with the "photo" "facial recognition" mode (sorry if this is not correct, I just translated it, my Blackberry speaks German :-)) it can take pictures, but not in automatic mode or another.)

  It's just kind of a weird bug or I'm too stupid to work with this device?

  Thanks for your help!

  Emma

  Hi Emma

  Just to clarify, your BlackBerry will only take photos in face recognition mode?  When you're in a different mode, what happens exactly?  You get errors or click noise?  Have you tried to remove and reinsert the battery?

  Thank you

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• Phone of blackBerry Smartphones will not erase messages

  All of a sudden my phone will not erase rom my mailbox messages. It the brand as being deleted and adds a 0 messages to the e-mail address itself, but continues to show there and contrinues to show up as unread messaes.

  Any help?

  Who did the trick, thank you

• Applications/install blackBerry smartphones will not be displayed in Desktop software

  Hello, I use a Torch 9860 FW 7.0.0.585, which is connected through Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning, I met a weird problem. Connect my BB with my PC, I decided to check the installed applications since I've updated the FM last night (via software updater from my camera).

  Big surprise! Except a few Apps (WhatsApp, a scanner for barcode, GPS-Logger) no other apps or FW facilities therein. The day before the FW all list of facilities one all paty apps 3rd place indicated in one neat, long - now: nothing except these few applications. I tried to reinstall the Desktop und reconnected my device software - but to no avail.

  Anyone have a similar problem?

  I'm a little worried about changing to say packages installed language or other preferences FW since I don't know any other way, then use the application button in the desktop software to do this. In the current state, it would be impossible.

  I would be very grateful for some tips or tricks.

  M.

  Hi - Thanks for your ad. In the meantime, I found the solution here:

  http://forums.CrackBerry.com/Desktop-Manager-F153/applications-DM-will-not-show-torch-apps-list-6829...

  My DM contained only the 'old' FM, not the updated version. I downloaded the new version of my website providers, installed on my computer, restarted DM and: voila - all applications including basic software has shown once again in the Apploader.

  I hope this helps my colleagues here too!

  Good bye!!!

• BlackBerry Smartphones will not display new message indicator

  My turn is receive emails again but not showing is not the new red message flag.  What should I do to correct this setting?

  PeterH wrote:

  Yes.  I myself sent to my gmail account.

  Because of reconciliation 'read' about the new features in BIS, which will not be recognized as a new message, but a message already "read" and does not trigger the new message indicator.

• My blackberry blackBerry smartphones will not restore my backup

  Hello

  I have a BB Storm 2 and I save a lot.

  I also use google sync to synchronize my address book and calendar.

  Last night I synces again and it failed. So I tried a few times more. Disconnection, signed back in and after a while, it worked.

  But what I did not notice until this morning that it totally screwed up my address book. Some of the contacts I have had about 75 times. And I lost most of my contacts.

  So in my gmail I lost them.

  But not a problem. I supported two days ago. But now it will not restore. It does something to my BB, it changes everything, but doesn't I want to restore. So I tried a full restore, a partial restore a different backup, turn off the BB. Everything!

  First I tried with the former office and later by the new software. It does not work.

  So help me please!

  (If my English is strange, I'm from the Netherlands...)

  When you say a partial restore do you mean that you tried to restore all the address book? If this is the case, you can try clear the address book database, and then perform a hard reset on your device by removing the battery for a few seconds and replace, then try to restore the address book from the backup file