Keyboard Slim lose the connection with the Dell coming 11 Pro

Someone meets keyboard slim interruption of connection with the Dell pro 11 site?

He might have to unplug the keyboard, and the re - attach the keyboard to the Tablet again to use the keyboard.

I have two Dell 11 pro + keyboard slim venue. Both devices have this kind of problem.
It's absolutely wrong.

How to solve this problem?

Besides working with Dell Pro they explained to me that the keyboard must be used on a flat surface (not towers for example) and the keyboard & tablet should be at an angle of about 117 degrees between them.  Now, of course, you can't measure it, so just assume if you use on a table or desk and its supported properly you have to the correct angle.

I find that if the keyboard does not after sleep or start arriving, simply lift the keyboard out of the surface of the table a few inches and let it fall down.  It will immediately start working.   I think that there is a sensor in the keyboard, which is not always realize or to calibrate properly in coming to life.

If you have complications beyond the keyboard chip out of sleep, I'd take it upward with the support to push the issue.

Tags: Dell Devices

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