Keyboard Smart ipad pro, lost connection

Hello

Why my smart keyboard sometimes lost connection with the pro 9.7 "ipad. Then after rebooting the ipad it works again. But its always like that. Is there any problem or how to fix it?

Thank you

Hi Budi73,

Welcome to the communities of Apple Support! I'm sorry to hear that you are having these problems with your iPad Pro and your Smart keyboard. Since the Smart keyboard uses the contacts of the Smart connector on the side of your iPad Pro, if you are having problems with intermittent or loss of connections, you can check the contacts as described in the following article:

Get help

If your iPad Pro does not detect your Smart keyboard or you see an 'Accessory not supported' alert on your iPad Pro, make sure that there are no debris or plastic on the pins of the Smart connector on the keyboard or the Smart Connector on the iPad Pro. Also, try the following steps:

  1. Make sure your iPad Pro and Smart Keyboard are in a position to Type .
  2. Remove the Smart keyboard for your iPad Pro.
  3. Restart your iPad Pro.
  4. Reconnect the Smart keyboard.

Use your Smart keyboard with iPad Pro - Apple Support

Concerning

Tags: iPad

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