Keys jump Phantom screen blackBerry

Unboxed just my new Blackberry Bond that I received today. Experience a problem with touch screen is too sensitive or ghost screen presses in certain portions of the apps/phone seems to me. As I was trying to define password wifi took me about 20 attempts as password would be completely removed, additional characters enter ect. Also when I slide my finger down and then select 'Settings', it will automatically go randomly sometimes 5 levels deep into settings, settings of toggling randomly on the screen as it goes through the menus. I tried to put a screen protector as well to decrease the sensitivity, but the problem persists as indicated above

Do I have a defective phone or y at - it a setting I can try to get too which can remedy!

I tried to do a soft reset and no luck, guess I will contact shopblackberry to understand alternative

Tags: BlackBerry Smartphones

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