Kobo setup.exe installation problems

I tried to install kobosetup and happens almost to the end and then I get that an error message - USB driver could not be installed.  I use windows Xp and my browser is Firefox. I'm so frustrated that it was supposed to be a simple thing, but so far nothing happens.

Thanks for troubleshooting tips.

Hi Vincenta_790,
 
(1) of the location where you are trying to install the program?

(2) it happens with this specific program?
(3) were there any changes to the computer before the question?
 
See the following:
Method 1:
Try to perform the clean boot and try to install the program, check to see if it helps:
http://support.Microsoft.com/kb/310353

Note: When the diagnosis is done, put the computer to normal state, as described in the How to configure Windows to use a Normal startup state in the article.


Method 2:
I suggest you run the fixit and see if it helps:
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
 
 
Method 3:

How to solve problems when you install or uninstall programs on a Windows computer

http://support.Microsoft.com/kb/2438651

Note: When you're done to solve the problem, restart the computer in Normal, as startup mode as mentioned in step 6 of the article mentioned above.

For reference:
USB port may stop working after you remove or insert a USB device
 
Why my computer does not detect my new USB device when I am running Windows XP
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Note: The registry warning applies both articles mentioned above.
 
Advanced troubleshooting tips for General USB for Windows XP problems
 
I hope this helps.

Tags: Windows

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