Kodak ScanMate i1120 Scanner unexpected error

My scanner worked without problem for a few years, but now when I try to scan, it passes through the warm up, then said: "an unexpected error has occurred.  See the user guide.  There is nothing else, and the user guide gives me nothing.  I have to shut down my computer and restart to get it working properly again.  Help - what should I try?  (on Windows 7 Professional Service Pack 1).

Hello

Thanks for posting your query on the Microsoft Community.

According to the description of the problem, you can't use the Scanner Kodak ScanMate i1120 and get an unexpected error. As you mentioned that after the computer restarts, it starts working very well.

The question might be if drivers get corrupted or need a update. It could also be if certain parameters get damaged. Then, I suggest you to try the steps below and see if it helps.

Method 1

Check out the following link to diagnose and solve printer problems:

Diagnose and problems printing and printer

Also, I suggest you try to run the printer Troubleshooter integrated.

Open the printer Troubleshooter

Method 2:

I suggest you to install the driver package complete for Kodak ScanMate i1120 Scanner from the manufacturer's website.

For more information, visit the below mentioned link:
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Additional information:

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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