Laptop crashes
Sometimes after I did a windows or hp update. It will require a reboot. When I do this, the system will reboot, but I don't see anything. Then the screen is black. The drive activity light is sometimes on sometimes doesn't work. All of this happens again. I sometimes disconnected the battery, then reinserted it and turned on. Any ideas before considering "The Geek Squad"?
Hello
Tap here to f10 as soon as you start Notepad to open the menu of the bios. Under Advanced Options or diagnosis tab, you will find the possibility to run tests on the memory and the hard drive. Launch the two tests and post back with the results.
Kind regards
DP - K
Tags: Notebooks
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I'm a volunteer and I do not work for, or represent, HP.
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