Laptop fell and can't turn off creative cloud, how I can download on a new computer?

Thus, recently, my portable hard drive broke out for unknown reasons. I have my apps creative cloud on my laptop and desktop computers. I want to install creative cloud on my new hard drive, but I don't think I'll be able to because I didn't deactivate the software on my broken laptop. How can I install the CC apps on my new computer without exceeding the limit of 2 devices. Please help because I have to install as soon as I get a new hard drive.

Hi JoshB6288,

As we know that CC apps can be installed and activated only on both machines. However if for some reason, that your machine is stolen or disk hard crash and you were not able to disable the software even in this case we can still install and activate the software on another machine. What we need to do here is when you try to install the software on the third machine, during the connection phase you enter your identification code adobe that a guest would come in saying your subscription is already activated on both machines, and activation of the subscription on the third machine will disable the other machine two. Just click continue and connect. The subscription will be activated on the third computer and will automatically get disabled from the other two machine in which it has been activated before. You can simply go back to your other computer and connect you to activate the software.

Kind regards

Romit Sinha

Tags: Adobe

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