laptop hacked

I am sure that I have a virus/rootkit on my laptop, system folders have been falsified and the system software has been changed to allow someone to access my laptop remotely and control its performancebwithout me be aware. I am a novice in computer science and I don't know what to do, please help!

I) your system scanned afterwards from security/antivirus installed.
II) run this tool from Kaspersky: how to remove malware belonging to the family of Rootkit. Win32.TDSS

http://support.Kaspersky.com/viruses/solutions?QID=208280684>
III) download, install, update and run analyses both of these tools to a-squared free:

MalwareBytes anti-malware (MBAM)

http://www.Malwarebytes.org/products/malwarebytes_free>

SUPERAntiSpyware (SAS)

http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

UTC/GMT is 17:22 Friday, December 23, 2011

Tags: Windows

Similar Questions

  • Laptop locked after phone scam.

    Separated from this thread.

    Hello..

    Someone claiming to be an empoloie of microsoft and trying to 'help my mother' to clean his laptop hacked the mother... (Thank God it's an old laptop and something not really interesting inside to be stollen) and instaled a password when you want to resart windows... (my mother has not requested a password before)...   The problem is that it is locked and can't do anything with this laptop?

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    Hello

    We can not help you with passwords here, due to the policy of Microsoft.

    Do not throw.

    I suggest that you reinstall the operating system.

    See you soon.

  • 5CD4493G70: my laptop has been compromised by a hacker. How can I save and store my data recovery later?

    I got this HP laptop about 3 years ago. I don't know the model because the stickers have been removed and I can not access to the.

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    You don't have to pay the money - as I have already said to parade in front of the lines of the contribution click the link to download the file.

    I just checked the page, and it again IS there...

    You click on the download button.

    You get another screen with a bunch of lines of the Contribution.

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  • Someone hacked my computer and changed my windows 7 laptop password!

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    Hello

    Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

    Here's information from Microsoft, explaining that the policy:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

    And this is the Information from Microsoft on the problems of passwords;

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    If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

    You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

    • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
    • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
    • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
    • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

    If the above does not help, reinstall the operating system.

    See you soon.

  • Recently, my laptop was hacked despite the defender of the window and the firewall running. After the accident, I have WINDOWS DEFENDER IS SETTING SWITCHED ON

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  • A hacker can type into a microphone for laptop?

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    Also how do I know if a person is indeed listening? My microphone has never been disabled, and Yes, I have the latest software installed Norton antivirus protection.

     
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    Hello

    Yes it is possible then turn off the microphone when not in service.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
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    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
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    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    You don't say which account you refer.

    If you are referring to a post account HOTMAIL here: -.

    http://windowslivehelp.com/forums.aspx?ForumID=b782602b-8e7c-40D8-a66b-b44824497a17

    Select the 2nd or the 7 article on the left side of the link above.

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    You can see which applications are connected to the internet using this ports using this tute

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    Start in safe mode with internet connection.

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  • my laptop has been compleely hacked by remote control

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    Hello

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
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    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • How can I tell if my Mac has been hacked v10.10.5

    In 'Window leave Force', there is a flashing line in and out very quickly it was something like: applekit txt... {code

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    Have you recently installed any software suspect?

    Do you have a person with access to your mac that can install something without your knowledge (which requires an administrative password and the access to the system)

    Apart from that you run any type of Mac anti-virus. If so most, if not all have been cited on these forums as points of failure on the Mac and in many, if not all cases of withdrawal of restores them the response and the functionality of the system. Well-known companies AV display the instructions to remove their products. At this time there is no known Mac viruses in the wild, which means no laboratory of titles in the world posted of any finding of a Mac virus that did appear on the internet at this time, please do not confuse this statement with the absurdity of "Mac cannot get viruses.", what I mean , it's "they don't seem still one and mac AV is not nearly as flexible as it is counterpart windows and has been known to cause serious problems and not offer a lot of protection.

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  • Satellite L755 - 1 DR - any change that hacker can record my voice

    I have Toshiba L755 portable 1DR.

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    Now all is change that hacker can record my voice more. (are there any other 'hidden' inside the laptop recording devices?)

    Request, because I think my phone is hacked (norton security installed).

    > Ask because I think my phone is hacked (norton security installed).

    You think you have some sort of malware on the system?
    Then why you n t run the recovery and set the camera back to the factory settings.
    The HARD drive will be formatted and all data would be deleted including malware.

  • Problem with hp hack attacks

    I have a question where a hacker uses HP drivers installation files of windows to do the following:
    Entry is gained by feeding information to the windows clock a small hp.cat file that creates a user and privileges.  Once in the pirate will set up a device to print either the status bar that is not used by your current printer, such as tray 2 or the duplex unit. Using the device virtual hp they created will send copies of all printed to your printer to an somewhere free email account like yahoo to your next connection.  For example, if the mail is a yahoo account, they will have a cookie in your browser whenever you reboot the computer for yahoo and when you have internet access will check the time on your machine and synchronize the data.  I struggled with these pirates for about 3 months and when I work to keep their they load my computer by viruses, bot and same programs encrypted drives on machines.  Immediately after their withdrawal from the first time they have used the clock to import and execute a bios.inf that erases all the data of your license, then from a command prompt will all the rollback windows updates. The latest drivers are the drivers of hp officejet 7300 +.  I've seen other hp drivers used to create virtual devices of fat the next time too.  Has anyone seen elsewhere this type of activity and is there a protection?  Firewalls offer no protection nor spyware program since the script also creates a vpn, then they activity is regarded as being on the local network.
    Any suggestion would be appreciated,
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    I guess if I could find a way to stop installing some drivers would help.  It uses hp to as a source for install packages if the packages are not there.

    Maybe if I could choose myself updates would be good but if I do not install the Update Manager then install for me.  I hope that since he likes hp drivers then well maybe someone will recognize his work.    Look at these few lines of code.  Protection against that would be nice too.  Firewalls won't do any good because it is regarded as being on the local network after the seeding of the root file.

    [IEHome_ALL_HPD]
    Filter = if (env("Platform").toUpperCase () == "HPD") returns true. otherwise return false;
    URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3 & tp = iehome & local = % ISO_UILG % _ % ISO_COUNTRY & c = % cycleid % & bd = % brand & pf = desktop

    [IEHome_ALL_MCD]
    Filter = if (env("Platform").toUpperCase ()! = "HPD") returns true. otherwise return false;
    URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3 & tp = iehome & local = % ISO_UILG % _ % ISO_COUNTRY & c = % cycleid % & bd = % brand & pf = laptop

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