Laptop keyboard Asus lock

I have random lock to the top of my keyboard on the laptop.  The mouse will still function but no letters or numbers.  ASUS had me download a driver update, but it did not help.  I have to reboot to get back on my keyboard.  Can someone help me please?

Hi Teresa,.

Were there any changes (hardware or software) to the computer before the show?

Disable filter keys can solve the problem. The question could have happened also because of some parameters of keyboard shortcuts which is related to the locking of the keyboard.

Method 1: disable the filter keys and check if it works.

a: Start type of ease of access in the search box and click on enter.

b: Now, click change how your keyboard works

c: Remove the check mark from the box next to turn on filter keys.

d: Click on the blue link set filter keys

e: Under keyboard shortcut, remove the check mark in the box next to turn on filter keys when right SHIFT is pressed for 8 seconds.

f: Now click on Ok twice.

Method 2: If the problem persists, you should contact the Asus technical support for assistance.

http://support.ASUS.com/ServiceHome.aspx?SLanguage=en

Answer please if you have any questions.

Tags: Windows

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