laptop Pavilion 17: do not sync

Hello

I'm trying to sync music on my ipod. The computer recognizes the device, but windows media player always says "connect a device. I also get a pop-up message stating "device disconnected or not responding.

Hi @Dad-zie ,.

Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your 17 HP Pavilion Notebook and not able to sync with an IPod. You will need to use ITunes for this. Here is a link to download the latest and best. ITunes support is here.

I hope this helps.

Thank you.

Tags: Notebooks

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