Laptop suddenly can't find any available (Wifi) network, but the router is not the problem.

My laptop was working fine, until what I packed it inside my bag I always do and got chased home my MOM to my father's House; which is a few miles. I opened it upward, and he could not find any networks (wifi) available. I know that the problem could not be the router because everyone elses laptop in my work from home and because my laptop usually shows at least 4 or 5 other connections wifi available, and mine shows nothing at all. The problem is not the wifi switch is on. Help, please!

Hi Dubist,
You have a reason to think it might be spyware?

It sounds more like material if it has just stopped working and there is no other issue.

Here's what I would do to try to understand the issue.

Type cmd into the search bar and press to enter. On the command line, type ping 127.0.0.1 and close to enter. You should get a response back as a result time. Something like that.
Reply from 127.0.0.1: bytes = 32 time<1ms ttl="">

If you do not, close the window Device Manager and type in the search bar and look under network adapters. See if you have a wireless device it and make sure that there is no exclamation beside him points.

If you have exclamation points or of any error, reinstall the driver. If there is no device listed, it could just be dead and you can watch that need to buy a new external wireless card.

Tell us what you find and we can go from there. Matt
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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