LaserJet 1120 scanner works only in a single machine

I have a Laserjet M1120 MPF for more than 3 years.

In an old laptop, with Windows XP and the driver delivered with your printer, the scanner works fine but
in another two machines, by any means. No luck.

When I try to analyze, movements of scanner, makes noise, and after a while, the computer complains about something like "lost communication" (I can't give a more information since HP even diagnose tool do not tell me anything else).

A machine is a Dell Latitude 5420 running Windows 7.

The other is a HP DV6-6170br with dual boot. For the Windows 7 original supplied with it, and the other is a Linux OpenSuse 12.2.

All these 3 configurations will work with the latest drivers from the HP site (later from 2013-02-19).

The original CD driver has no driver for Windows and or Linux.

I'm sure that the two laptops work perfectly.

The problem is something on the drivers, I guess.

Any help, please?

How long is the USB cable?

Are you connecting to USB 2.0 or 3.0 on laptops USB ports?

What antivirus and firewall are you using?

Tags: HP Printers

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