LaserJet M1212nf: Laserjet M1212nf

I just bought a new ink cartridge and installed. Now the priter beeps and says "Install black cartridge" I made sure that I had pulled the tab. Any other ideas?

Hello @gknutson,

Welcome to the Forums of HP Support!

I would like to help you today with the resolution of the problem of detection of toner you encounter on your HP LaserJet Pro M1212nf MFP since installing a new cartridge. Please include in your message that you have made sure the toner tab has been removed successfully from your cartridge. Can I please you follow the steps below.

To begin, please can I you click here. Once the support document opens, please perform the steps under way to ensure that there is no paper or debris in the compartment of the cartridge that can block the sensors of toner.

Once the troubleshooting is complete, if the error persists, please make sure that you test your product with a genuine HP cartridge. The last step would be to try a new cartridge into the printer as the cartridge that you have just purchased is maybe defective.

Please reply to this message with the result of your troubleshooting. Good luck!

Tags: HP Printers

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